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Known Participant
September 26, 2024
Question

Right click "Edit in > Edit in Adobe Photoshop" not working

  • September 26, 2024
  • 1 reply
  • 396 views

I've seen this reported many times. This just randomly stopped working for me. I have uninstalled and reinstalled about 5 times now and it has not ficed the issue. 

 

"lightroom classic and adobe photoshop are having issues connecting, please reinstall photoshop and try again"

 

I've done this, many times. No change. Anyone getting this problem again recently and have a solution other than uninstalling and reinstalling? Yes, I reinstalled photoshop first. 

 

Also, the context menu used to say photoshop 2023, not it says 2023. When I select the install other versions form more options, it tells me I have the latest version. No 2024 option. 

 

Yes, my plan is current and includes these apps.

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1 reply

AxelMatt
Community Expert
Community Expert
September 26, 2024

Do you have the Beta version of Photoshop installed. If yes, simply reinstall Photoshop 2024.

If thisdoesn't help try to deinstall Photoshop 2024 and the Beta version. Then reinstall PS 2024.

 

If this also doesn't help I would try a complete and clean reinstallation.

Please follow the steps below:

 

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Known Participant
September 27, 2024

Thanks. It required a full clean install. Somehow photoshop 2023 was additionally installed. Then the CC would uninstall do I had to find the uninstaller. Once everything was removed and reinstalled, it added photoshop 2024 again and the link working again. No clue how this happened. 

AxelMatt
Community Expert
Community Expert
September 27, 2024
quote

... Somehow photoshop 2023 was additionally installed. ....


By @TiredOfSubscriptions

 

It's possible that happens on the installation of the major update to Photoshop 2024. During the update process you can choose if you like to unintall the former version or leave it.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI