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Participant
September 24, 2018
Question

Scrolling doesn't work in Loupe view, But only in import Module.

  • September 24, 2018
  • 2 replies
  • 771 views

Hi, I found this problem and its really frustrating, i seem to be unable to scroll to the next image when i'm trying to select photos in the import module, i run a macbook Pro 13 inch no touchbar, with a targus am580 mouse, i tried many other mouses, at least 12, and all seem to not work, scrolling works in the library module and in all grid view modes, i tried this on my desktop and all mouses work in the import module, leading me to believe this is a problem with the mac version of lightroom, im running the latest version of Lightroom classic CC, if anyone has a solution please help, i have tried to uninstall, reset settings and all, but it just seems to not work.

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2 replies

Mohit Goyal
Community Manager
Community Manager
September 24, 2018

Hi Brysonlzx,

We're really sorry for all the trouble. Have you tried using the Mac specific mouse with the Macbook Pro? Also, do you have any other mac machine and have tried testing the same on that?

Regards,

Mohit

BrysonlzxAuthor
Participant
September 24, 2018

I do not have a mac specific mouse, i have tried this on an old 2013 macbook air and it works

JohanElzenga
Community Expert
Community Expert
September 24, 2018

The Import dialog does not have scroll bars or 'previous/next' buttons to go to the next image when you are using it in loupe view, so I wouldn't know how to do that with any mouse. Use the cursor keys.

-- Johan W. Elzenga
BrysonlzxAuthor
Participant
September 24, 2018

i thought so too, but every other computer i have that is not mac or apple is able to scroll with the mouse in loupe view in the import dialogue.

Just Shoot Me
Legend
September 24, 2018

Yup, working fine here on Win 7.