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J
joylordbaker
Participant
January 1, 2020
Question

Select Preset, then changes the photo to orange

  • January 1, 2020
  • 3 replies
  • 1144 views

I'm having trouble with my presets.  I edited about 30 photos, and everything was working fine, and I got most of my work done.  Then all of a sudden whenver I clicked on a preset, I could see it on my picture, but the second I moved my mouse over the photo or away from the selected preset list, it severely altered the image to have an orange tint.  I tried closing Lightroom, restarting my computer, and I'm still having the same problem.  I also tried "Settings" --> "Reset All Settings" and that didn't work either.

 

PLEASE HELP!

 

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3 replies

johnrellis
johnrellis
Legend
January 3, 2020

"The pictures were actually taken in RAW + JPG.  Does that make a difference?  Do you still want me to attach a photo?"

 

This confirms you're experiencing the same bug:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-preset-hover-preview-incorrect-for-incremental-temperature-tint

 

Your preset has IncrementalTemperature and IncrementalTint settings (the settings for Temp and Tint when editing a non-raw).  The bug occurs when applying such a preset to raws.  The only way I know of avoiding the bug is to define another preset with similar settings while editing a raw rather than a non-raw, and use that preset on raws.

 

Please add your constructive opinion to the bug report, and be sure to click Me Too and Follow in the upper-right corner. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

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johnrellis
johnrellis
Legend
January 2, 2020

Interesting, with that preset, I see the problem when editing a raw but not a JPEG.  Can you attach a sample JPEG that shows the problem in your LR? (The current bug report is about raws, but if it can also be demonstrated with a sample JPEG, that would be important to Adobe developers.)

 

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J
joylordbakerAuthor
Participant
January 3, 2020

Actually, I apologize. The pictures were actually taken in "RAW + JPG".  Does that make a difference?  Do you still want me to attach a photo?  

The only thing that I did "differently" that I can think of is before I imported the pictures from my camera to my computer, I sent a few via the camera wifi bluetooth to my phone through the "Image Edge Mobile" app.

johnrellis
johnrellis
Legend
January 1, 2020

It sounds like you may be tripping over this bug: 

https://feedback.photoshop.com/photoshop_family/topics/lightroom-preset-hover-preview-incorrect-for-incremental-temperature-tint

 

To see if that's the case:

 

1. Are the photos raw or non-raw (JPEG or TIFF)?

 

2. Attach the problem preset's .xmp file here: In the Develop Presets panel, right-click the preset and do Show In Finder/Explorer. Then after posting your reply, click More > Edit Reply at the bottom of the reply. Then click the little paperclip icon in the lower-left corner of the reply box. Then click Apply Edits. 

 

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J
joylordbakerAuthor
Participant
January 2, 2020

It's not raw.. the pictures are JPEG.  I attatched one of the presets, that is having trouble, but honestly all of them are having trouble.  I even downloaded the updated version 9.1 and that did not fix the problem either.

 

 

 

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