Selected image not 'fitting' to screen when film-strip is open

Question

I'm not sure if this bug has been noted already, but since the latest release (maybe before) of LRCC, my selected image is being cropped at the bottom when the film-strip is open (at the bottom of the screen), as in, it's not 'fitting' on the screen despite 'fit' being selected in the navigator panel / window. Closing the film strip resolves the issue.

johnrellis · Answer

Troubleshooting steps:

1. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

2. Set Preferences > Performance > Use Graphics Processor to Off. If that helps, then update your graphics driver by going directly to the manufacturer's web site

3. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

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