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brianm98783340
Participant
August 3, 2017
Answered

Serial #

  • August 3, 2017
  • 1 reply
  • 297 views

purchased LR6 from Amazon not the CC does anyone know how to find the Serial Number?

    This topic has been closed for replies.
    Correct answer bucksommerkamp

    When you originally registered LR6 with Adobe, your serial number would have gone into your Adobe online account. Are you able to log in there and retrieve it?

    Do you have a serial number that starts with 1160 and has only numbers? If not, you may have a redemption code: Redemption code help

    If it was an upgrade, you had to enter the serial number of the old version of Lightroom, too.

    1 reply

    bucksommerkamp
    Community Expert
    bucksommerkampCommunity ExpertCorrect answer
    Community Expert
    August 3, 2017

    When you originally registered LR6 with Adobe, your serial number would have gone into your Adobe online account. Are you able to log in there and retrieve it?

    Do you have a serial number that starts with 1160 and has only numbers? If not, you may have a redemption code: Redemption code help

    If it was an upgrade, you had to enter the serial number of the old version of Lightroom, too.

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