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bubba43
Inspiring
May 18, 2017
Question

Shall I delete and reinstall LRCC?

  • May 18, 2017
  • 2 replies
  • 3108 views

Returned to LRCC after some months hiatus. Many things are not working. (I have updated LRCC).

1. All 47,000 photos are shown in the catalog but "file not found" if I try to open one in Develop module. The photos are displayed as previously imported (grayed-out).

2. Looking at my external hard drive location in LR shows a few disorganized folders. Some contain photos that do not belong in a particular folder. And the list of folders that are on my hard drive are absent in the LR. These hard drive folders are all of the photos previously imported into LR and previously were properly organized in LR.

2. My ext hard drive appears to be working well.

    This topic has been closed for replies.

    2 replies

    B
    bubba43Author
    Inspiring
    May 19, 2017

    Jim, Thank you for the reply. It is the same external hard drive. The drive name has not changed.

    I would update the folder location anyway. How do you do that?

    dj_paige
    dj_paige
    Legend
    May 19, 2017

    Instructions for fixing the missing files/missing folders are here: Adobe Lightroom - Find moved or missing files and folders

    Importing will not fix the problem.

    Reinstalling Lightroom will not fix the problem.

    B
    bubba43Author
    Inspiring
    May 20, 2017

    dj_, Thank you for the feedback. I left clicked the "!" above some photos

    and LR told me that the last location of the missing photos was in drive F.

    My external photo storage drive is actually drive G. I do not recall

    changing drive names, but it appears to explain the missing pictures. There

    are 40,000 + photos. What's the best way to approach this? Do I change the

    name of my G drive to F? Will that tell LR where to find them again? I will

    then have to change my F drive name. It has no photos. Will this happen

    again?

    JP Hess
    JP Hess
    Inspiring
    May 19, 2017

    The catalog has lost track of where the images are located. Perhaps the drive letter has changed or the name of the drive has changed. Reinstalling Lightroom isn't going to fix that. You need to determine where Lightroom is trying to find the images and then update the folder location.

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