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Elizabeth03me
Participant
September 18, 2023
Question

Shuts down a second or two after opening (No Crash Report Dialog)

  • September 18, 2023
  • 3 replies
  • 166 views

Hello. I have the latest updated version of Lightroom Classic downloaded on my Macbook Pro (OS Ventura 13.2.1). When I try to open Lightroom, it shows the opening window for a second before shutting down immediately without notification. I am signed in to an Enterprise cloud account with my own login credentials. Could someone please help me troubleshoot? Thanks!

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    3 replies

    dj_paige
    dj_paige
    Legend
    September 19, 2023

    In your reply, please copy and paste the the first 50 lines or so of the information provided by the menu command Help->System Info.

    GoldingD
    GoldingD
    Legend
    September 18, 2023

    The last time you used LrC, did it close properly? Or did you force quit? Or did LrC crash? If the latter two, then the lock file will have not been deleted. Have you checked for the lock file?

     

    https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.html

     

    E
    Elizabeth03meAuthor
    Participant
    September 19, 2023

    I don't recall Lightroom crashing or having to force quit. I checked the Pictures/Lightroom folder but did not see a .lrcat.lock file. I also did a general search on my Mac and it didn't pop up.

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