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Participant
August 24, 2026
Question

Sinds kort kan ik de Adobe apps niet updaten, in Lightroom Classic duur t het importeren van 60 foto's 9 uur!

  • August 24, 2026
  • 2 replies
  • 23 views

Ik kan de programma's niet updaten. Ineens werkt het niet meer goed, het importeren van 60 foto's duurt ruim 9 uur in Lightroom Classic

 

    2 replies

    Anshul_Saini
    Community Manager
    Community Manager
    August 24, 2026

    Hi ​@Knoepertje,

    Thank you for reporting this. A 9-hour import for just 60 photos is definitely not expected behavior; something is clearly going wrong on your system. We're aware of some import performance issues that have been introduced recently, so I'd like to dig deeper into your specific situation.
     

    A few targeted troubleshooting steps:

    • When you open the Import dialog, does the grid of thumbnails populate quickly, or does it take a very long time just to show your photos before you even click "Import"? If it's the dialog itself that's slow (especially the date/folder sorting), let us know.

    • Go to Edit > Preferences > Performance (Windows) or Lightroom Classic > Preferences > Performance (Mac) and uncheck "Use Graphic Procrssor" entirely. Attempt the import again.

    • If you're importing directly from an SD card or camera via USB, try copying the 60 photos to a folder on your local internal drive first, then import from there.

    • Create a fresh, empty catalog (File > New Catalog), then attempt the import into this clean catalog. If the fresh catalog imports at normal speed, your existing catalog's database may have become corrupted or bloated after a partial/failed update.

       

    A few questions to help narrow this down:

    • Go to LrC Help > System Info > Copy and paste the contents here.

    • Are you importing from an SD card, network drive/ folder, external drive, or internal drive?

    • Did the import slowness start at the same time as the update failures, or did one come first?

    • When you say you can't update, does the Creative Cloud app show an error, or does the update appear to start but never finish?

     

    This information will help us determine whether you're encountering a known issue with the latest version or if there's something specific to your setup.

     

    Looking forward to your reply.

     

    Best,
    Anshul Saini

    dj_paige
    Legend
    August 24, 2026

    The first thing I think of when someone says importing takes a very long time is that there is some hardware malfunction in either the camera card or card reader.

     

    We need some basic information. 

    Please state the exact version NUMBER of your Lightroom Classic. Please state the exact version NUMBER of your operating system. We need the version NUMBERs and not words like "latest" or "up-to-date".

    We also need much more clarity and detail about your problem.

    Please describe your problem in a lot more detail. What did you actually do? Please tell us step-by-step, leaving nothing out. What happened? Please describe in detail. If there was an error message, please provide the exact complete word-for-word error message.