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S
Sehlini
Participating Frequently
November 16, 2021
Question

Slide show in LR classic v 11.0

  • November 16, 2021
  • 1 reply
  • 1255 views

I do not know if it is a bug or what, but slide show does not work after I up graded LR Classic to 11.0. When I click pre wiew or show it starts working but after a very long time I get a message that it fails due to not beeing able to open Dynamic Media server. I am not using any movie clips, just jpeg pictures. It did work before. I use Windows 10.

I removed LR and reinstalled it, but problem is still there.

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 16, 2021

Hi there,

 

We're sorry about the trouble with Lightroom Classic.

 

Please try to go to the location C:\users\username\appdata\roaming\adobe and rename the following folder with .old and after that open Lightroom Classic and check if that works.

 

  1. dynamiclinkmediaserver
  2. dynamiclinkmanager

 

If the issue still persists, please try resetting the preferences of Lightroom Classic:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Backup your preferences prior to resetting the preferences: https://helpx.adobe.com/ca/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Let us know if that works.

 

Regards,

Tarun

 

 

 

S
SehliniAuthor
Participating Frequently
November 17, 2021

Dear Tarun,

Thanks for your advice, but none of your suggestions helped. Renaming folders, resetting preferences, nothing helped. It looks like if everything else works though, only slide show is affected.

Yours Inge

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 17, 2021

Hi,

 

Thanks for the update. Please go to the location "C:\users\username\appdata\roaming\adobe" and open this folder "dynamiclinkmediaserver", you will see three folders there in which you have to open those folders and locate the file called “Trace Database.txt", if that file is present, and it is empty, delete it.

 

Restart Photoshop and let us know if that works.

 

Regards,

Tarun

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