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Question

Slow performance on superfast, new PC

Forum|Forum|5 years ago
June 8, 2020
11 replies
1519 views

I have invested a small fortune in a new PC to secure a smooth operation whenn usin g Lightroom.

However, I have only experienced problems witth regard to speed and graphic errors (i.e. screen showing white or red rectangles etc.).

My PC is equippepd as follows:

Samsung 970 EVO Plus MZ-V7S1T0BW - 1TB - PCI Express 3.0 x4 (NVMe) - M.2 Card

Toshiba X300 3.5´´ 4TB - 7200rpm 128MB SATA-600

CORSAIR Vengeance LPX - 64GB: 4x16GB - DDR4 - 3000MHz - DIMM 288-PIN - CL16 - Bulk

Intel Core i9 9900K / 3.6 GHz Coffee Lake Processor - LGA1151

ASUS ROG-STRIX-RTX2080S-A8G-GAMING - NVIDIA RTX2080SUPER - 8GB GDDR6 - PCI Express 3.0 x16

CORSAIR VS Series VS550 - power supply - 550W

NZXT Kraken X72 - water cooling system (incl. AM4 Bracket)

ASUS PRIME Z390-P - motttherboard - ATX - LGA1151 Socket - Z390

NZXT H series H510 Elite Black- miditower - ATX

Any suggestions as to what can be the issue?

Thanks a lot for your potential replies!

Osborne C.

Problem or error

This topic has been closed for replies.

GoldingD

Legend

On the use of two monitors. perhaps I am overlooking a previous reply

Do you have this artifact issue if only one monitor is in use. And only one monitor connected.

Are both monitors connected to the same GPU

Are both monitors, connected with the same type of port (i.e. both Display Port)

CropfieldAuthor

Participating Frequently

1. Do you have this artifact issue if only one monitor is in use. And only one monitor connected: YES

2. Are both monitors connected to the same GPU: YES

3. Are both monitors, connected with the same type of port (i.e. both Display Port): YES

GoldingD

Legend

Returning to performance tips

Following two tips may not be for laptops or all in ones, as the following can crank up power usage, cpu usage, and gpu usage. Tips are to improve GPU and OS settings that restrict power to general use.

tip 8 in the following ( and a good read on other tips)

https://au.pcmag.com/windows-10-1/5180/11-tips-to-speed-up-windows-10

and :

https://www.winhelp.info/boost-lightroom-performance-on-systems-with-nvidia-graphics-chip.html

CropfieldAuthor

Participating Frequently

Thanks a lot.

Have just changed the settings for the graphics card - i.e. to "Prefer Maximum Performance".

Eager to see what effects that will have?!

GoldingD

Legend

That pair of ugly images showing the red squares, blank areas, etc, may be very telling, and some techo type at the feedback site migh have a read on that.

GoldingD

Legend

SO WHY DECREASE RES?

1. As a diagnostic. What if?

2. As a work around.

AND WHO TO COMMUNICATE TO?

Put your complaint at the official feedback site, where actual Adobe Techs, pay attention:

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom?topic-list[settings][type]=problem

include your issue, your sys info as LRC reports it, that eqpt data you presented. make sure each and every little driver is up to date (check with motherboard manufacturer for various chips, etc). And see what comes from the feedback site.

CropfieldAuthor

Participating Frequently

David,

You certainly know a lot about these things 😉

Thanks for sharing your knowledge!

I will talk to my IT-consultant to see what we can do about it.

And will most likely also post my complaint, as you suggest, in the appropriate Adobe Forum.

Once more a big thank you!
Esben

dj_paige

Legend

Hello, Cropfield, the lovely new software used in the Adobe Communities has some terrible drawbacks, which Adobe should be embarassed about; one of which is that you may have missed my earlier question, as the posts are ordered in bizarre and un-useful sequence.

When you do the editing, is the Develop Module on the secondary monitor screen, or on the primary monitor screen? As I recall, the GPU only affects the primary monitor, and so this could account for the slowness you are seeing.

GoldingD

Legend

About that reduce resolution down from 4K. A few notes for context

1) IF MACOS

If you were running MACOS, I would not ask this, as on MACOS the following is not possible without downgrading a monitor to pre 4K tech. All hail,Apple.

2) WHY

Each time you do any sort of edit in Lightroom it creates a new preview, creating each and every pixal to be displayed on the screen. And it gets worse, in Develop mode, each time you accomplish an edit, lightroom goes thru all the previous edits, recreates the display, for each and every edit, working its way to the final edit. More pixels, more time, more edits, more time.

Also, some edits are more complex, specifically adjustment brushes.

3. BUT WHY THE FRIG DOES LR DO THAT

Lightroom is a Parametric editor, as opposed to Photoshop, which is a Raster editor. This us how it can be non destructive.

https://www.dpbestflow.org/image-editing/parametric-image-editing#parametric

GoldingD

Legend

Displays: 1) 3840x2160, 2) 3840x2160

So running at 4K, Now I know, you paid for 4K, you want 4K, you demand 4K. Yep I know, GPU acceleration should actually help. Yep I know, latest, greatest, super duper GPU.

What occurs if you decrease resolution to under 4K?

GoldingD

Legend

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2080 SUPER (26.21.14.3200)

GPU driver v432.00. Per NVIDIA, current available is v446.14 released 5/27/2020.

You should have an NVIDIA utility app called GeForce Experiance, use it to inspect and check for driver updates.

CropfieldAuthor

Participating Frequently

Thanks again.

"GeForce Experience" has been installed and drtver updated!

Attached a couple of screen shots showing the errors I frequently experience with my (new) grapfhics card.

GoldingD

Legend

Hmmm, not a hardware tech type, but looking at those images, problem with GPU?

Do you have an older, different GPU from previous rig laying around?

Other members.

anyone with expertice on this?

any sort of GPU diagnostic software available?

GoldingD

Legend

Additional inquirys

How much space are you allowing for in Camera RAW CACHE? /preferences/performance/

Monitor resolution you are running?

Use Graphics Processor option on or off? /preferences/performance/

Standard Preview size?

What hard drive is catalog on? How fast, how much free space in percent (thats % not Bytes)

What hard drive is your Camera RAW CACHE on? How fast?

GoldingD

Legend

Please post your System Information AS LIGHTROOM CLASSIC REPORTS IT.

In Lightroom, click on Help, then System Info, then Copy. Paste into a reply.

The info you posted already is nice, but slightly incomplete, and the Sys Info as LRC reports it can give clues. Some things missing, LRC version, Display depth in use, GPU driver version, is GPU using DirectX 12 or for some odd reason OpenGL (unlikely), any known buggy plug-ins. and others.

note, and carefully read this, the info AFTER the plug-in info can be ignored.

CropfieldAuthor

Participating Frequently

Thanks so much, David! Reallyt appreciate it.
Here is the Adobe Lightroom Sys Info:

--------------------------------------------------------------------------------

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.18362

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 3,6 GHz

SqLite Version: 3.30.1

Built-in memory: 65442,3 MB

Real memory available to Lightroom: 65442,3 MB

Real memory used by Lightroom: 8924,3 MB (13,6%)

Virtual memory used by Lightroom: 9509,4 MB

GDI objects count: 893

USER objects count: 2841

Process handles count: 3146

Memory cache size: 16933,0MB

Internal Camera Raw version: 12.2.1 [ 415 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 4890MB / 32721MB (14%)

Camera Raw real memory: 4894MB / 65442MB (7%)

System DPI setting: 144 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2160, 2) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce RTX 2080 SUPER (26.21.14.3200)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Esben\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\Esben\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Facebook

3) Flickr

4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de

Device : 1e81

Subsystem : 87121043

Revision : a1

Video Memory : 8010

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

--------------------------------------------------------------------------------

Space for in Camera Raw Cache: 100 GB

Monitor Resolution: 3840 x 2160

Standard Preview size: Embedded & Sidecar

Use Graphics Processor option on or off?: I have tried all the options, but none of them have solved the problem.

Catalog is on the C-drive (i,e. Samsung 970 EVO Plus MZ-V7S1T0BW - 1TB - PCI Express 3.0 x4 (NVMe) - M.2 Card)

Free space: Around 80 percent.

Camera Raw Cache is on the same drive.

------------------------------------------------------------------------------

Again, thanks a lot!
Esben

Ian Lyons

Community Expert

> Standard Preview size: Embedded & Sidecar

The previews used by the Develop module will not not be created during import if Minmal or Embedded & Sidecar have been selected. That is, you should not be using this option during import unless you run the build standard-sized or 1:1 previews before attempting to edit your images.

Addionally, you should check the status of Windows Defender. If it is carrying out real time checks on your Lr catalog or previews, then perfromance will be adversely affected.

dj_paige

Legend

Problems with respect to speed?

Like what? Be specific. Be very specific. What actions are you performing that are slow? Also, please tell us the size of your RAW images in pixels or megapixels (not megabytes) and also please tell us the size of your monitor in pixels (not inches).

CropfieldAuthor

Participating Frequently

Thanks for replying - appreciate it very much.

Speed problems occur in many different situation, although primarily in the Devlop module.

Fir instace the machine does not "obey" the mouse clicks - i.e. it often takes 4-10 seconds before something happens which I certainly did not expect on a the fastest PC I could come across...

Most of my images are captured with my Nikon D850, some with my Nikon D800.

Raw images are usually 8288x5520 (~ typically around 90-95 MB)

I have two 28" Samsung Monitors with a res. 3840 x 2160.

Thanks for looking at it again!

Best regards
Esben

dj_paige

Legend

Slow performance in the develop module is a common complaint. Are you performing lots of local adjustments (brushing, spot healing) on each photo?

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