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Participant
September 25, 2025
Question

Some photos are blank when importing into Lightroom

  • September 25, 2025
  • 2 replies
  • 144 views

When I import photos into Lightroom, some of the images show up blank.

2 replies

nikunj.m
Legend
September 25, 2025

Hi, thanks for reaching out! 

Apart from the information that Dj_Paige asked for, please let us know the version of Windows you're working on. Are the images saved on an external drive or your computer's local storage? Are they RAW or Jpeg? 

 

We're here to help, just need some more info! 
Thanks,
Nikunj

dj_paige
Legend
September 25, 2025

A lot more detail is needed. Are you using Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER? Are these photos viewable outside of Lightroom or Lightroom Classic? What camera make and model took these photos? Are they JPG or RAW or something else?

 

Screen captures would be helpful. Use the Insert Photos icon  to include your screen capture in your reply.

Participant
September 29, 2025
Thanks for responding. I have LrC,
14.0.1 on windows 10. Raw Photos saved on local storage. Also, ALL images
saved that have ! Are now blank. I have never been able to retrieve those
pictures by the recommended way. (2,000+ missing)
dj_paige
Legend
September 29, 2025
  1. Can you locate these photos in Windows Explorer?
  2. Are these photos viewable outside of Lightroom or Lightroom Classic?
  3. What camera make and model took these photos?

 

Also, what is the "recommended way"?