Sorry, an error has occurred??

Forum|Forum|1 year ago
February 12, 2025
2 replies
127 views

Hi all,

I'm at a loss as this has never happened. I keep getting a "Sorry, an error occurred" message whenever I open lightroom. I'm on a deadline and can't seem to get it to work. I uninstalled and re-installed. And it is the latest version from what I can tell. Anyone else having this issue?? any tips?

Windows

dj_paige

Legend

This could mean your catalog is corrupted. Try restoring a recent backup copy of LrC and open that backup.

Sameer K

Community Manager

Hey, @kristiealex. Welcome to Lightroom Classic Community. I'll help you figure this out.

What version of Windows are you working on? Has this happened since a recent update? Please include the screenshot of this error window. Does it have an error code like 205?

As a basic troubleshooting step, reset Lightroom Classic following the second (manual) method from this article: https://adobe.ly/4czwc5z

Let me know if this helps. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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