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Inspiring
December 23, 2017
Answered

Source for memory card disappeared?

  • December 23, 2017
  • 1 reply
  • 597 views

I am using Lightroom classic cc, have used lightroom for years.  For some reason that I can't figure out when I put in my memory card, select import, I am not seeing the photos on my memory card?  It is so frustrating.

At the morment it is saying source file and going files on my computer and not showing the memory card

Can someone please tell me how to fix this, where do I find my memory card.  I would be so grateful

This topic has been closed for replies.
Correct answer KR Seals

How are you connecting the memory card to the computer? Directly to the camera? USB memory card reader?

It sounds like you have a hardware failure. It could be:

1. Bad Card Reader

2. Bad USB cable

3. Bad USB port on the computer

4. Bad USB port on camera

Try connecting to a different USB port. If that doesn't work, then you need to try different parts, i.e. USB cable or card reader. If you are connecting direct to the camera, try using an external card reader connected through a USB cable. Connect to a USB 3 port (Blue) for the fastest results.

Once you try these things, close and restart Lightroom and start the Import process fresh.

1 reply

KR Seals
Community Expert
KR SealsCommunity ExpertCorrect answer
Community Expert
December 24, 2017

How are you connecting the memory card to the computer? Directly to the camera? USB memory card reader?

It sounds like you have a hardware failure. It could be:

1. Bad Card Reader

2. Bad USB cable

3. Bad USB port on the computer

4. Bad USB port on camera

Try connecting to a different USB port. If that doesn't work, then you need to try different parts, i.e. USB cable or card reader. If you are connecting direct to the camera, try using an external card reader connected through a USB cable. Connect to a USB 3 port (Blue) for the fastest results.

Once you try these things, close and restart Lightroom and start the Import process fresh.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Inspiring
December 24, 2017

Oh thank you so much for your suggestions, sometimes you are too close to the trees to see the wood!  I had tried a different card reader but now changed the USB port and I am happy to say it is now recognising it and I am importing as I type this.

Thanks so much and a very Merry Christmas and a healthy and happy New Year

kind regard

Susan