Standalone LR 6.8 won't open video files after installing PS CC 2017
Have been using LR 6 for more than 6 months. Today after installing PS CC 2017 my LR has stopped opening video files , mp4, mpg, mpeg - it displays the thumbnails in grid view but does not open the play tab to view/capture/trim etc. Installing PS CC 2017 did initially have a problem - it would not start - found a forum topic about "rename the file LavasoftTcpService64.dll to Old.LavasoftTcpService64.dll" - forums.adobe.com/thread/2230781 - tried it and it seemed to work. Then after the LR problem appeared PS no longer opens Video frames to Layers - Windows Application logs say there are 3 red errors with dvamarshall.dll libcef.dll and looks like Adobe Spaces Helper.exe --------- What a nightmare - very disappointed and cannot find how to get direct tech support - is there really no direct link to an Adobe employee? Had big problems with LR 5 trial and abandoned it when it could not would not install as a paid for product - reluctantly tried again with LR 6 and was OK but this is now a nightmare - very fed up. Any help available?
Nelson