Star ratings made on camera are no longer being imported to desktop

Forum|Forum|1 year ago
July 18, 2024
2 replies
1062 views

This problem is driving me crazy. I rate portraits with stars on my camera (Canon R6). The stars appear on the camera display, but when I import the photos into Lightroom, the stars disappear.

I've already checked the box in the Metadata section. I've also unchecked it, but the stars seem to no longer be imported. I'm not sure if it could be an update. It worked perfectly before, and I didn't change anything.

I'm using a memory card reader. I would really appreciate it in advance if anyone could help me.

Windows

This topic has been closed for replies.

DdeGannes

Community Expert

@adrianom75834079 , you stated in your or original post, and in the the Thread header you refer to imported to "imported to desktop"
"when I import the photos into Lightroom, the stars disappear."

This is confusing as there are presently 2 versions of what was previously known as Lightroom through versions 1 to 6, since that time the new versions are Lightroom Classic (LrC) or Lightroom Desktop / Cloud based app (Lr).

To avoid miss understanding please refer to the app using the appropriate name of the app you are referring to.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.

A

adrianom75834079Author

Participating Frequently

That's right, I forgot that information. What I'm using, and what I'm having problems with, is Lightroom Classic (LrC).

JohanElzenga

Community Expert

What do you mean with "I've already checked the box in the Metadata section."? This sounds like you apply a metadata preset on import, that removes the star rating.

-- Johan W. Elzenga

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adrianom75834079Author

Participating Frequently

Thanks for the answer, Johan.

What I meant was: I've already tested with the box options checked and I've also tried with all those options unchecked. And yet ratings/stars are no longer imported.
It's strange because before, in addition to Lightroom importing stars, it still showed photos with stars before even importing them. It showed in the import preview (when we insert the card and it shows us that library where we can choose which photos to import, etc.).

It's a problem that has caused a lot of inconvenience because in a long portrait session, I choose the photos with the people photographed and then I need to copy the classification manually, looking at the starred photos in the camera and marking them manually in Lightroom. I recently needed to do this with 1600 files. It's crazy.

Thanks again to you and anyone who can help with an answer.

JohanElzenga

Community Expert

Can you post a screenshot of the import dialog? Make a proper screenshot (not a picture of your screen) and embed it in the message please, using this button: . Do not attach it.

-- Johan W. Elzenga

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