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Inspiring
October 16, 2026
Question

Still getting "AI models are downloading please try again later. "

I have tried all the remedies suggested at the previous topic “AI models are downloading please try again later. “and am still getting a red popup bar saying “Some AI models failed to download. Please try again later.” ever since updating to Lightroom Classic 15.6 release. I am running Windows 11 Build 26300.9711.

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    October 16, 2026

    Hi ​@heronsong 

     

    Sorry to hear that the issue persists despite trying the troubleshooting steps suggested in the previous thread. Could you please close all Adobe apps and try the following steps and let us know if they help?

    1. Run Lightroom Classic as Administrator: Right-click the Lightroom Classic shortcut and select Run as administrator. Check if the AI models download successfully.

    2. Try Safe Mode with Networking: If the issue persists, restart Windows in Safe Mode with Networking and check whether the AI models can download. Check out the steps here.

    3. Rename the ModelZoo folders: If neither of the above steps works, close Lightroom Classic and navigate to the following locations:

      C:\Users\<username>\AppData\Roaming\Adobe\CameraRaw\ModelZoo

      C:\ProgramData\Adobe\CameraRaw\ModelZoo

      Rename the ModelZoo folders to ModelZoo_old (if present), then restart Lightroom Classic and check whether the AI models download successfully.

    If the issue still persists after trying these steps, please let us know so we can investigate further.

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe