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Participating Frequently
June 30, 2022
Question

Strange location of DNG files

  • June 30, 2022
  • 1 reply
  • 246 views

Since recently, I notice a strange behaviour when creating DNG files (either through HDR or choosing the "improve" function): the DNG files are shown as if they were on a different drive. In the Finder, they nevertheless are in the same directory. Is this a bug?

Adobe Lightroom Classic v 11.4.1 on MacOS Monterey 12.4

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1 reply

Rob_Cullen
Community Expert
Community Expert
July 1, 2022

You have been hit by a bug (sometimes called the "Capitalization bug").

It can affect individual Folders, or in your case- a Duplicate Drive showing in the Folder panel.

There is a procedure to correct the problem in this link below, and you MUST follow the directions exactly (using your Drive/Folder names). The problem cannot be fixed by simply trying to Drag&Drop folders in the folder panel.

DUPLICATE DRIVE displays same hard drive twice

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participating Frequently
July 1, 2022
Many thank’s Rob, this has solved my issue. Is it known under what circumstances this bug occurs, or better asked: how it can be prevented?
JohanElzenga
Community Expert
Community Expert
July 1, 2022

It's actually not a bug. You could call it a 'case sensitivity mismatch' between Lightroom Classic and your OS. The only way to prevent it is to store your images on an external drive and format that drive case-sensitive. Basically, what happens is that you have two different folders, one called ‘XXXX’ and the other one called ‘xxxx’. In other words, the names are the same, except for the capitalisation of one or more letters. Because MacOS and Windows are case-insensitive, your OS sees those two folders as one and the same folder and so it deals with this without you even being aware of it. You will only see one folder in the Mac Finder or Windows Explorer. But Lightroom is case-sensitive, so Lightroom does see two different folders. How and why those two folders are created is often a mystery. Sometimes it can be traced back to two different users names that only differ in capitalisation, such as 'john' and 'John'.

 

-- Johan W. Elzenga