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Question

Stuck in Catalog Upgrade - LR CC classic

Forum|Forum|8 years ago
October 19, 2017
29 replies
22147 views

Hi

I have a imac 2011 running on EL Capitan. Succesfully downloaded and opened the application. However it is now in "Catalog upgrade in progress" stage for the last 90 mts, without the progress bar moving.

What needs to be done now?

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sarahparker316creations

Participant

I came home from shooting an Air show today and I need to get pictures to them ASAP... Like tonight! Am I program decided to do the same thing and crash. Causing me to uninstall and then reinstall Creative Cloud. Once I got to Lightroom it said to update. So I updated then it said to upgrade the catalog... Which state in stand still... I've been doing this for 4 hours! And have yet to been able to upload one photo to Lightroom to edit for this job. This has been the worst ever situation I have dealt with with Adobe in their products. I have had nothing but problems with Lightroom classic CC

R

rachellew16334656

Participant

Ugh. So frustrating. I ended up going back to the previous version and have no intentions of upgrading. It wasted so much of my time...and there's not enough of that as it is.

AviMathur

Adobe Employee

Hello Rachel,

Please zip your catalog, upload it to dropbox and share the link with me over private message.

We'll try to upgrade your catalog inhouse.

Thanks,

Akshay

A

Andrew Kornylak

Participant

Just as a point of reference, I was worried my upgrade process would take too long since the bar wasn't moving, so I came here, read through the thread, and as I got to the second page, Lightroom Classic came up with the new catalog, everything is good.

My catalog is 100,000 images about 3GB but that is my 2017 images. I long ago broke my catalog up by year, going back to 2004, otherwise the catalog would be giant, with nearly a million images. Safer this way too.

P

pauliezmm

Participating Frequently

I have the same problem. Stuck at "Migrate Settings Table" for more than 2 hours, the size of the new catalogue isn't changing, the CPU usage is constantly on 59% and no progress. Before the conversion, I tried to remove all missing photos, to reduce the catalogue to the last two years (hence it contains approx. 50,000 pictures and has 2.2 GB which shouldn't be a big deal), to optimize the catalogue, to restart the computer, and to turn off the antivirus protection (which seems a bad practice to me but anyway). Nothing helped. The catalogue is stored on an internal SSD drive with 40 GB of free space. See the attached screenshot.

PC config: i5-4590S, 16GB RAM, GTX 750, Windows 10 Pro N, LR catalogue and cache stored on a 120 GB SSD drive separate from system and data

P

pauliezmm

Participating Frequently

Any help appreciated!

Ub2

Participating Frequently

Have you tried rebooting? It helped in my case with the same problem as you have.

K

kemper_f

Participating Frequently

It would have been nice had Adobe advised about the catalog migration OFF an external drive at the beginning of this thread or in the two tech calls I have made since first reviewing this dialogue. I'm going on 18 hours with a 14GB catalog on an external RAID Thunderbay drive with plenty of headroom.

Much like many of the folks with issues here, the progress bar almost immediately stopped at what looks like 2% or so. The new catalog stayed at 1.4GB for about 4 hours and then moved to 6GB and has been stuck there for 12 hours or so. I can hear the drive working constantly so something is going on. I suppose I'll go shoot a wedding and come back tonight and see what progress has been made.

Adobe should do better than this. I pay $600 a year for a subscription that includes this product. I expect better support.

K

kemper_f

Participating Frequently

I will take this opportunity to relate how my migration concluded. It actually took 24 hours to complete. The catalog was 14GB and ended up about the same. I could hear the drive working the entire time. So far, it is not very buggy although I do note that a synchronize update adds new images very slowly. I do not see any speed improvements.

AviMathur

Adobe Employee

Hello Terri,

1. Copy your Lr6 catalog to an internal drive, where available space is more than twice the size of your catalog. if(your catalog is 10 GB, I recommend you to have available disk space upto 25 GB) .

2. Clear any temp files in the directory where the lrcat file is present.

3. Check if your catalog opens in previous version of Lightroom (6.12)

4. If it does then try optimizing it , File -> Optimize catalog.

5. After optimizing. close all applications. Clear any temp files further created in the directory.

6. Try upgrading the catalog with Lr Classic

If that does not help, please share your catalog with us. (Zip it, upload it to dropbox and share link over private message.)

Thanks,

Akshay

T

TGR74

Known Participant

Many thanks Akshay! It now appears to be moving, just VERY slowly, so I may try wait it out for a while. If it gets stuck I will try the method you suggested.

AviMathur

Adobe Employee

Also, please make sure you donot have any external hard drives connected during upgrade, just to be extra sure.

Ub2

Participating Frequently

I still am stuck on "Migrate Settings Table" window exactly like described in this forum:Catalog Upgrade Stuck on Migrate Settings Table | Photoshop Family Customer Community. Lightroom.exe process does nothing with hard drive, I can see this in resource monitor. It looks like a deadlock.

Very disappointed.

AviMathur

Adobe Employee

Hello Ub,

1. Copy your Lr6 catalog to an internal drive, where available space is more than twice the size of your catalog. if(your catalog is 10 GB, I recommend you to have available disk space upto 25 GB) .

2. Clear any temp files in the directory where the lrcat file is present.

3. Check if your catalog opens in previous version of Lightroom (6.12)

4. If it does then try optimizing it , File -> Optimize catalog.

5. After optimizing. close all applications. Clear any temp files further created in the directory.

6. Try upgrading the catalog with Lr Classic

If that does not help, please share your catalog with us. (Zip it and share it over dropbox)

Sean McCormack

Community Expert

Craigoe how large is the catalog zipped up? Could you dropbox it to me via PM and I'll try some that might work. It might not, but it's worth a try.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Craigoe

Participant

I have upgraded but now the program crashes every few mins, just disappears and will not reopen as it claims another program is using catalogue. (crashed LR classic not letting go of catalogue) I have to restart my mac only for this to happen again. Reinstalled my backup catalogue, upgraded and now I am stock paying for a program that will not let me use my images and I cannot go back. Please release a roll back program so I can leave you company for somebody who tests their software out before ruining peoples businesses!

Sean McCormack

Community Expert

You probably have a .lock file active which needs to be deleted @Craigoe. It's in the folder with your Lightroom Catalog.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Craigoe

Participant

Hi Thanks for the suggestion. I deleated it and it still crashes without warning. Then the folder lightroom cannot be viewed unless I eject my drive and plug it back in. When I do that the LOCk file is back I have repeated this many times. I even left the program sitting still in the background and it still crashed. My catalogue is now a fraction of its size before.

Also after crash I cannot open the catalogue as it says unexpected error! Removing LOCK files make no difference. Also few mins after LR has crashed and showing no sign of running I get a message saying LR has quit! catalogue on my ex drive is locked for use? How do I get back to before upgrade for my catalogue and LR Im not interested in new version anymore just want to view and send files! you have me at ransom and I dont like it seriously going elswhere even after all these years with you.

Can I uninstall and try again? My catalogue has been upgraded so I have no old version to go to unless I unzipp a back up file to maybe a new location? I need a solution as I cannot use my program at all! Im on Mac high sierra. Help please

Craig

Sydney images

Participant

Same issue here. Pretty scary, as I need my LR back up and running today. Kicking myself for doing this upgrade...

9.32 GB Catalogue. 135000 RAW images. Has been stuck on 1.79 GB for over an hour. Already forced quit once, but will leave this going for as long as I can bear it, on the news of others who got through it finally.

Late 2015 iMac 4GHz i7, 24 GB RAM.

Sydney images

Participant

So, it just suddenly changed to "Optimising Catalogue". Progress! The updated catalogue is 9.35 GB, so a bit larger than the old one.

At least I know it's not frozen, and something is happening. I expect the optimisation will take a while, but I'm a bit less stressed now!

Sydney images

Participant

Done! all of a sudden it's over. All working and noticeably faster. Thank f**k! About 4 hours all up. Now to do my other catalogues.... Luckily they're a bit smaller.

Good luck and good night.

adventure_photo

Known Participant

I am having the exact same issue and it is frustrating. I have tried upgrading my Lightroom CC(2015) catalog for three days now. I killed it a couple times and tried it over. I've tried on the original as well as a copy. I have even tried creating a new catalog in Lightroom CC Classic and importing from my old catalog to no avail. Please help. I too have a large catalog 27 GB with 425,000 images in it. Thanks for any insights. iMac 2011 i7 3.4 Ghz 32 GB RAM running latest MacOS High Sierra.

adventure_photo

Known Participant

Just a follow up for those experiencing this same problem. I finally was able to upgrade my catalog. As others have stated, just stick with it and let it run for hours. My upgrade took 18-20 hours with a 27 GB sized catalog. During that time, it appeared nothing was happening which is why I force quit it several times. Not sure why it's taking so long, but it did eventually work and everything now seems fine. New catalog is about 12 GB so it definitely cleaned up the bloated old one. Anyway, hope that may help others as I almost began pulling hair out trying to upgrade, haha!

J

JTobiason_

Participant

Thanks. It's good to know that at this point, my best friend is patience. Time to clean the garage I guess.

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