Skip to main content
January 15, 2026
Question

Stuck on reading preferences

  • January 15, 2026
  • 1 reply
  • 261 views

I am experiencing a critical issue with Lightroom Classic CC on my PC (Windows 11, 64-bit). Lightroom Classic does not start and gets permanently stuck on the splash screen at the stage Reading Preferences.

I have already tried all standard troubleshooting steps, including:

  • Restarting the PC 

  • Uninstalling and reinstalling Lightroom Classic CC

  • Manually deleting the Lightroom preferences folders

Unfortunately, the issue persists every single time, and Lightroom never finishes launching.

This makes the software completely unusable, and I am unable to work on my photos.

How can I solve it?

1 reply

KR Seals
Community Expert
Community Expert
January 16, 2026

This is a sign that your catalog is corrupt. Try your most recent backup.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.