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Forum|Forum|4 years ago
October 16, 2021
5 replies
174 views

My lightroom classic when I open it has a pop up that says my trial has expired. When I try to purchase the plan, it tells me I already own it? I've even tried to purchase the most expensive subscription but it tells me I already own the 1TB plan.

macOS

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AxelMatt

Community Expert

If you own the appriate plan (that's include Lightroom Classic) then take a look here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Rob_Cullen

Community Expert

Lightroom-CLASSIC is only included in the PHOTOGRAPHY PLAN.

It is NOT included in the LIGHTROOM PLAN.

COMPARE PLANS

CHANGE YOUR ADOBE PLAN

If you subscribe to the LIGHTROOM PLAN then Lr-Classic will not be available and only show as a Trial if installed.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

GoldingD

Legend

Bring up Adobe.com, sign in, view your account. What plan do you hsve?

TheDigitalDog

Inspiring

What do you see when you look in the Creative Cloud application that handles all this?

If you dismiss the dialog, you can continue to use the app? Tried rebooting?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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defaultaet6wmsbz7z3

Participant

Same! I NEED the lightroom classic on my laptop's new desktop but it says I've already purchased the lightroom package althoug the lightroom classic is expired. Let me know if you get an answer. So frustrated.

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