Sync is being blocked by windows firewall. Adding lightroom.exe to the exclusion list does nothing

Question

As Stated, I added lightroom.exe to the exclusion list and syncing  still shows this error

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

nikunj.m · Accepted Answer

Hi, thanks for reaching out and testing the firewall.

Are you working on a computer managed by IT, or is it your personal computer? If it's an IT-managed machine, please try getting the necessary ports whitelisted. You can find the list here: https://adobe.ly/43O2Sa3

Thanks,
Nikunj

dj_paige · Answer

@chango 2180 How do you know the firewall is the problem? What version NUMBER of Lightroom Classic do you have? We need the version NUMBER and not words like "latest" or "up-to-date".

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