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Known Participant
October 29, 2025
Question

Sync is broken since last update- 15.0

  • October 29, 2025
  • 1 reply
  • 68 views

Sync is broken since the update to version 15.0...

My computer is online more them 12 hours and nothing sync. And yes... it is online with a working internet connection.

Everything was working fine and after the update the catalog start sync LOTS of images and its stuck ( look like all updates are metadata uploaded ).

The LR CLOUD BASED is working fine and can access the catalog without any sync.

No missing files, no issues with the catalog, it was optimized after the update, tested the integrity... no errors. Restarted the LR sometimes and the sync keep stucked.

1 reply

CMass
Community Manager
Community Manager
November 18, 2025

Hey @RafaelDiehl

 

Thanks for checking in — let’s take a closer look at what’s happening with sync. Could you open your sync activity in Lightroom Classic?

 

You can find it by clicking the cloud icon in the upper right corner, then selecting the gear icon to open the settings. From there, go to the Lightroom Sync tab. Near the bottom, you’ll see a list of items that are currently syncing.

When you have that open, please take a screenshot and share it here. That will help us understand the situation and figure out the next steps.


^CM