Sync issues between LRC and LR. Smart Preview vs Original

Forum|Forum|1 year ago
May 28, 2024
3 replies
1094 views

I've been fighting with LRC (v13.3) and LR (v7.3) on my Macbook (v14.5 - Sonoma) for hours. I have a series of photos that I have done some light editing to and I created a Collection (not a Smart Collection). Unfortunately when I originally moved some of the pictures they were flagged as "Original and Smart Photo" and that got synched to the Clound. Now no matter what I do in LRC when I try to access the Collection in LR; it shows Smart Photo. I want to be able to use LR to export the pictures in the highest JPG quality so I can print the photos. I've tried flagging the pictures as "Original Photo" only in LRC and creating a brand new collection but LR still pulls in the Smart Photo version. I've spent hours researching and trying to fix this but Can't seem to get it to work. Any ideas?

Thanks!

macOS

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Rob_Cullen

Community Expert

Lightroom-Classic can 'Sync' only Smart Previews UP to the Cloud.

In LrC, this "flagged as "Original and Smart ~~Photo~~ Preview" " message under the histogram is only referring to the LrC Catalog when you have the Original file indexed in the catalog, AND have created a local Smart Preview for a special purpose. (eg. available when original is on a drive not connected, or an attempt to make LrC run faster.).

To have an 'original' (full size) file in Lightroom (Cloud) you need to Import/Add the original to the Lr catalog through Lr-Desktop (or a mobile device). LrC can sync the full-size original DOWN to a local drive folder.

SYNC SETUP IN CLASSIC

FULLSIZE FILES TO CLOUD FROM LrC

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

johnrellis

Legend

Ah, I was missing the difference between "LRC" and "LR" in @Jon28601620d7sq's posts. My eyes skipped right over it -- damned marketing department.

suhas_mutmurdu

Adobe Employee

Hi,
have you created smart proxies explicitly for those images? If yes, after creating smart proxies, have you deleted/moved the original image from the file system ?

-S

johnrellis

Legend

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"have you deleted/moved the original image from the file system ?"

@Jon28601620d7sq, to quickly check that, in Library, select one of the photos you're trying to export, e.g.

_38A2396-Edit-Edit.tif. In the upper-right corner of it's thumbnail, do you see a grey rectangle?

If so, that indicates that LR doesn't have access to the original, just the smart preview, e.g. because you deleted or moved it as suggested by @suhas_mutmurdu. Since smart previews are 2560 pixels on the long edge, LR produces the error you're seeing.