Skip to main content
brucekorb
Inspiring
January 2, 2025
Question

Sync settings failure

  • January 2, 2025
  • 2 replies
  • 81 views

The only altered attribute was "Temp / Tint".

The problem was resolved by unselecting the photos and then reselecting the same photos.

 

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

2 replies

johnrellis
Legend
February 4, 2026

In general, Adobe will only acknowledge a bug report if there is a precise series of steps they can follow to reproduce the problem.  I’m not able to reproduce the problem following your description.

 

Here’s what I tried:

 

1. Import two photos.

 

2. Click Previous Import in the Catalog panel.

 

But at this point, I don’t know what you mean by “selecting several images in the “most recent imports” collection and permanently removing some of them from the disk…” If I select both photos and do Photo > Remove Photos, both will be removed from the catalog, and none will be left to export.

 

If I continue with these steps:

 

3. Select one of the two photos.

 

 

4. Do Photo > Remove Photos, selecting Delete From DIsk.

 

5. Select the remaining photo and do File > Export, no error occurs.

 

To make progress on this, I recommend that you either provide a more precise sequence of steps or provide a full-resolution screen recording showing everything from import through the internal error message.

brucekorb
brucekorbAuthor
Inspiring
February 4, 2026
  • select two photos in library mode
  • go into develop mode - both remain selected, one becomes under “development”
  • use the menu to delete the image & select “remove from disk”
  • go back to library mode
  • one image is selected but the “export” module will look for two

Then go grubbing in the source code to figure out why that reference to the deleted image hangs around.

brucekorb
brucekorbAuthor
Inspiring
February 4, 2026

This posting has been stripped from all context. The issue was that trying to export an image triggered a nil / null pointer reference. Such an occurrance is a software bug 100% of the time. It may be reproduced by selecting several images in the “most recent imports” collection and permanently removing some of them from the disk, followed by exporting the others. It is a bug and there is no point in discussing it. Please restore the bug report and the related messages. Thank you.

johnrellis
Legend
February 4, 2026

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.] 

 

Hmm, I’m still not able to reproduce the issue in my LR 15.1.1 / Mac OS 26.2.  Which version of LR and Mac OS are you using?

 

Here are the steps I took (see the attached screen recording):

 

1. In the Catalog panel, select Previous Import.

 

2. Select two photos.

 

3. Go to Develop.

 

 

4. Do the menu command Photo > Remove Photo, choosing Delete From Disk.

 

5. Go to Library.

 

6. Click the Export button. Observe that the title of the Export window says 1 photo is selected. Click OK, and observe the Export completes normally.

brucekorb
brucekorbAuthor
Inspiring
February 4, 2026

In step 6 there’s a deviation from what I saw: the window showed 2 photos selected. Since I’m not an Adobe QA person, I did _not_ struggle to reproduce the issue, but typed out what I remembered doing. I don’t get paid for that anymore (retired).

Another minor glitch: in mid-January, I got fed up with not being able to update LrC / PS, so I felt compelled to buy an M4 based machine instead of the Intel based iMac. (Apple doesn’t update the OS anymore and the latest Intel based OS is now too old for you-all to let me keep updating.) SO, my current setup is more recent than the one I tripped over with.

Anyway:

  • it’s an unusual sequence to do
  • the workaround is pretty easy
  • without other folks encountering this, probably mark it as an irreproducible result, but make it findable if anybody else squawks.

P.S. I would be willing to reproduce the problem, but I’d require a lifetime PS license :)