Skip to main content
Bertilsson
Bertilsson
Inspiring
August 19, 2020
Question

Sync stuck

  • August 19, 2020
  • 2 replies
  • 1073 views

From help:
"Syncing appears to be stuck. ...update.

The choise :
"Click the filter icon next to the Search bar to bring up the filter options.
From the filter bar options, choose Sync Status > Syncing. Lightroom now displays only those photos that it is trying to sync."
choose Sync Status doesn't exists.
I deleted folders Sync.lrdata cache and user.
Still trying sync completed but 23 files has status fetching

 
This topic has been closed for replies.

2 replies

T
travone
Participant
March 14, 2022

Hello, are you currently avalible for help with this?

Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
August 19, 2020

Try signing out of your Adobe Creative Cloud account, then back in again. This can resolve the issue on occassions.

    Bertilsson
    BertilssonAuthor
    Inspiring
    August 19, 2020

    Already tried, didn't help

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    August 19, 2020

    Can try going to Preferences > Lightroom Sync, holding down Alt / Opt, and clicking the Rebuild Sync Data button.

     

    Note this button only appears when you hold down the Alt/Option key.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices