Sync with cloud

Question

Every time I try to sync my laptop stuff to my iPad I keep getting the something went wrong message someone please help me I don't know what to do I tried restarting the iPad tried deleting then redownloading the app again nothing works so please let me know if can help

dj_paige · Answer

What software are you using to do the sync? What version NUMBER? We need the version NUMBER and not words like "current' or "up-to-date".

We need to see the exact error message. If it is in your file attachment, I cannot open your (or anyone's) file attachments, please include it in your reply by clicking on the "Insert Photos" icon.

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