Synch errors "downloading synch type"

Forum|Forum|2 years ago
June 28, 2023
1 reply
605 views

Running 12.4 on Mac OS 12.6.7

Had over 100 errors in the Synch Activity in Preferences. Was able to get all but 2 fixed and am unable to track down those images. The "Asset Path/Link" and the "Synch Details/Errors" look like machine generated file names. The fix for the other 100 was to find the matching image (visually) > remove the image from the catalog > reimport.

Can someone give me sone ideas as to how to clear the remaining 2 images that I am unable to visually locate. I tried running the Diagnostic Report but am embarrassed to say I could not see how to use.

Have attached errors as shown in preferences.

Thank you

Dan

macOS

This topic has been closed for replies.

suhas_mutmurdu

Adobe Employee

Sorry to know about the issue that you are facing.
Can you visit lightroom.adobe.com using your credentials and check is there any images present under "sync issues" album?

-S

D

Dan NVAuthor

Inspiring

Thank you for responding. Not very familiar with Lightroom (use Classic exclusively). Checked Album list on left part of screen and there are no albums there that I have not created, so there is no "synch issues" album. Also, opened up the desktop version and there was nothing there, however, it did report it was synching. Neither Classic nor the web version shoes any synching occurring.

suhas_mutmurdu

Adobe Employee

Can you try adding few images in Desktop or web version of lightroom? And then check whether those images are syncing donw to classic or not.

-S

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