Answered

Synching From LrC no longer working properly

Forum|Forum|6 months ago
January 7, 2026
1 reply
107 views

Hi,

Synching from LrC has ceased to work properly. I use it to synch collections that I can then use for my website in Portfolio. Now the synched collections have disappeared within LrC and are no longer in the cloud. I have tried to recreate the collections and to synch them but the process is very slow and idiosyncratic - 2 or 3 photos may take days to synch. I have everything I can think of, incuding reinstalling lightroom. What can I do?

Mac OS Sequoia and latest version of LrC.

Thanks,

John

macOS

Correct answer Srishti_Bali

Hi @John25058355xhhk

Thanks for reaching out. I can understand how frustrating this must be. What you’re describing usually points to a Lightroom Classic cloud sync issue. Reinstalling Lightroom doesn’t always help in these cases. Let's a few things and share your observations:

Check Sync status panel in LrC, look for stalled counts or errors
Pause sync → restart LrC → resume sync
Sign out of Creative Cloud → sign back in
Test syncing a brand-new empty catalog with 2–3 test images.

Let us know how it goes.

Regards,

Srishti

Srishti_BaliCorrect answer

Legend

Hi @John25058355xhhk

Thanks for reaching out. I can understand how frustrating this must be. What you’re describing usually points to a Lightroom Classic cloud sync issue. Reinstalling Lightroom doesn’t always help in these cases. Let's a few things and share your observations:

Check Sync status panel in LrC, look for stalled counts or errors
Pause sync → restart LrC → resume sync
Sign out of Creative Cloud → sign back in
Test syncing a brand-new empty catalog with 2–3 test images.

Let us know how it goes.

Regards,

Srishti

J

John25058355xhhkAuthor

Hi Srishti,

Thanks for your prompt reply and advice. I tried the first three of your suggestions but didn’t try the fourth as I was concerned about messing up my existing catalogue of over 70,000 photos. However, they did not resolve the problem. But when I created a new small collection the photos would synch OK. So, I removed the photos that had been stuck in limbo in “Synch Activity”. Now everything seems fine. Fingers crossed.

Thanks again,

John
_
John Beeching
[Removed personal information]
Website: https://johnbeeching.com/
Books: https://www.blurb.co.uk/user/johnbeeching

A

Aleke

Community Manager

Hi @John25058355xhhk, thanks so much for the update. Really glad to hear that Sync is working again. Removing the photos that get stuck usually clears things up, so hopefully it stays smooth for you. If it ever happens again, this guide can help with most Sync issues: https://adobe.ly/4qH2jaO
Feel free to reach out if anything else comes up.
Thanks,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

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