synchronisation not working for Lightroom classic 12.1 with MacOs Ventura

Forum|Forum|3 years ago
November 13, 2022
1 reply
993 views

Hello,

Until I switch my Imac with MacOs Ventura, the synchronisation for Lightroom Classic with my collections is not working.

The files are "on standby" !

Is there anybody with tne same problem ?

Thanks

macOS

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Correct answer Stepbydev

You can also try when you are in the Lightroom Sync preferences panel to hold the option key on your keyboard. You will see two new buttons pop up. Choose "Rebuild Sync Data"

Thank you for this advise : it seems working - the sync is on going until 1h...

I didn't know this hidden option !

Best regards

J

Jao vdL

Community Expert

Do you mean synchronisation to the cloud?

S

StepbydevAuthor

Inspiring

Yes with the cloud.

And my pictures on the cloud are not loading in my folder destination on Lightroom Classic

Thanks for help 🙂

J

Jao vdL

Community Expert

Ventura has not made my machine stop synchronizing with the cloud so I don't think that is the reason. What you want to do is to log onto https://lightroom.adobe.com and see if there is a "synchronization issues" folder on the left. If so figure out what is keeping them from synchronizing. Typically what is needed is to remove them from the sync in Classic and readd them.

Another place to check is in Lighroom's preferences in the Lightroom Sync panel. There is a hidden bottom pane there that you can show by using the disclosure triangle next to sync activity. Check if any images are stuck and if so remove them from the sync in Classic and readd them.

If these don't help, Log off of your creative cloud account using the creative cloud app. Reboot the machine and log back in to creative cloud.

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