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Participant
May 21, 2017
Question

Synchronising impossible from Desktop to mobile

  • May 21, 2017
  • 1 reply
  • 139 views

I am using Mac and I have the latest version of LR 2105.10.  When I try to synchronise the poping window sometimes let me write my username and password and once I write it then that box just disappear and nothing happens.  My internet connection is working fine.

I have the same issue on my iPhone and iPad but this time when i write my username and password it just says that lightroom can't connect and try later.

Can someone help me fix this ?

I'm about to quit adobe since i've been having lots of  trouble and i'm still within 30 days of my subscription...

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Legend
    May 22, 2017

    Hi steeveb,

    We're sorry you're having issues syncing to your mobile.

    We have listed few troubleshooting steps in this article Problem syncing photos with Lightroom mobile

    Could you please take a look at this article and let us know if that helps?

    Thanks,

    Akash

    Participant
    May 22, 2017

    I tried all the suggested solution on the web, but still not working

    Thanks