Synchronization incomplete in LR Classic 13.2

Question

Hello community, I need your swarm knowledge. I use LR Classic in the current version 13.2 and synchronize my photos via the cloud with my mobile devices.
The synchronization (retriggered several times, cache emptied, ...) always gets "stuck" with 31 photos. Several collections are synchronized, in total more than the 31 photos.
More than 31 photos are also displayed under "Synchronization activity". Ditto in the catalog under "All sync errors".
How can I find the 31 photos that are currently being synchronized?

Translated with DeepL.com (free version)

Sameer K · Answer

Hey, @jörgf35902276. Welcome to the Lightroom Classic community. Thanks for sharing the details. I'll help you figure this out

When you log in to Lightroom Web (https://adobe.ly/3uv2zCA), look for the Sync Issues category near the Deleted section. If there are any Sync issues, once you're sure you have a backup of these images, you can clear them out & delete them from the deleted section.

If you find Sync Issues & once you clear them out, let Lightroom Classic run for a while & maybe overnight to let it resolve most of the issues.

Let me know how it goes. Thanks!

Sameer K

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded