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PeterRHawkes
Known Participant
August 19, 2018
Answered

Syncing 8 Photos ....... for weeks!!

  • August 19, 2018
  • 2 replies
  • 832 views

Lr Classic 7.4 shows 'Syncing 8 photos' and has done for weeks. Checking in Preferences shows there is no Sync Activity and ZERO images awaiting upload/download/pending ..... how can I 'reset' the syncing message?

Peter H

    This topic has been closed for replies.
    Correct answer cmgap

    To clear the sync error

    - in the catalog panel (library module, left column) - you'll see Sync Errors and you can select and remove or

    - in the preferences > sync tab (hold down the option key and tap Rebuild Sync Data button) or

    - in the remove from the browser version.

    Usually (not always) sync errors are due a missing original file.

    2 replies

    P
    PeterRHawkesAuthor
    Known Participant
    August 19, 2018

    Like johnrellis the Rebuild Index did the trick!

    Thank you cmgap

    PRH

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    August 19, 2018

    Glad to hear that Peter - thank you for letting us know!

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    August 19, 2018

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    cmgap
    Community Expert
    cmgapCommunity ExpertCorrect answer
    Community Expert
    August 19, 2018

    To clear the sync error

    - in the catalog panel (library module, left column) - you'll see Sync Errors and you can select and remove or

    - in the preferences > sync tab (hold down the option key and tap Rebuild Sync Data button) or

    - in the remove from the browser version.

    Usually (not always) sync errors are due a missing original file.

      johnrellis
      johnrellis
      Legend
      August 19, 2018

      - in the preferences > sync tab (hold down the option key and tap Rebuild Sync Data button)

      I had "Syncing 2 photos" showing up for a couple of weeks, and no sync errors showed up in the catalog panel, and no activity showed up in Preferences > Lightroom Sync.

      But your suggestion of Rebuild Sync Data finally got rid of it.

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