Syncing Lightroom to Lightroom Classic

Question

Sychronisation is stopped due to old pictures from a phone i don't use (and have) anymore. Lightroom wants me to start the non-existing phone and restart syncing from that. How can I work around this?

Rikk Flohr_Photography · Answer

The photos never made it to the cloud. The device holding the photos is no longer avaialble. Any recovery depends upon if a backup of them exists.

Do you have a back up of these photos elsewhere? If so, then import from the backup, allow to sync and then purge any missing device photos from the Web interface.

If not, in the Lightroom Web interface, delete the unrecoverable photos and purge them from the Deleted Items as well. That should clear your sync stall.

I hope this gets your sync running again.

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