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juliem5000610
juliem5000610
Known Participant
October 11, 2018
Answered

syncing to a new laptop with desktop computer

  • October 11, 2018
  • 2 replies
  • 1114 views

I am trying to setup creative cloud on my new laptop. I want to be able to sync the two computers. I have created a collection on my desktop computer and want to sync this to my laptop so I can edit, but it's not working. Can anyone offer any suggestions as to why.

@

    This topic has been closed for replies.
    Correct answer JohanElzenga

    juliem5000610  wrote

    I am trying to setup creative cloud on my new laptop. I want to be able to sync the two computers. I have created a collection on my desktop computer and want to sync this to my laptop so I can edit, but it's not working. Can anyone offer any suggestions as to why.

    @

    Sounds like you use Lightroom Classic on both computers and want to sync their catalogs? That is not possible. You can only sync one Lightroom Classic catalog with the cloud, not two. You would have to install and use Lightroom CC on the laptop if you want to work like this.

    2 replies

    JohanElzenga
    Community Expert
    JohanElzengaCommunity ExpertCorrect answer
    Community Expert
    October 11, 2018

    juliem5000610  wrote

    I am trying to setup creative cloud on my new laptop. I want to be able to sync the two computers. I have created a collection on my desktop computer and want to sync this to my laptop so I can edit, but it's not working. Can anyone offer any suggestions as to why.

    @

    Sounds like you use Lightroom Classic on both computers and want to sync their catalogs? That is not possible. You can only sync one Lightroom Classic catalog with the cloud, not two. You would have to install and use Lightroom CC on the laptop if you want to work like this.

    -- Johan W. Elzenga
      juliem5000610
      juliem5000610Author
      Known Participant
      October 11, 2018

      I did install Lightroom on my Laptop, and there is a lightroom catalog on my laptop - I was away for a couple of days and wanted to edit some images on my laptop whilst away. I didn't try to sync anything before I left, just installed the program on my laptop so I could use it.

      The catalog on my laptop is Lightroom Catalog.lrcat, but the catalog my desktop saves to is Lightroom Catalog-2.lrcat. Is this what is causing the problem?

      I feel like I just want to uninstall everything and start again.

      john beardsworth
      Community Expert
      john beardsworthCommunity Expert
      Community Expert
      October 12, 2018

      juliem5000610  wrote

      The catalog on my laptop is Lightroom Catalog.lrcat, but the catalog my desktop saves to is Lightroom Catalog-2.lrcat. Is this what is causing the problem?

      No. As you have been told twice in this thread, you can only "sync" a single catalogue.

      A second problem is what people mean by the word "sync".

      In Adobe-speak, it refers to the feature which syncs photos and your work via Adobe's Lightroom Mobile servers to iPads, phones and to other computers. If that's what you mean:

      1. enable sync in your catalogue on your desktop
      2. install LRCC on your laptop and use it just like Lightroom Mobile on your phone or tablet (its features are on about the same level)

      In normal language, we might often use "sync" to mean having the same catalogue available on other computers and always up to date. If that's what you mean:

      1. install Classic on both computers
      2. keep the catalogue on Dropbox or something similar
      3. whenever you close Lightroom, ensure that Dropbox has synced the catalogue up to the cloud before closing the computer
      4. whenever you open Lightroom, ensure that Dropbox has synced the catalogue down from the cloud before starting Lightroom
        Akash Sharma
        Akash Sharma
        Legend
        October 11, 2018

        Hi juliem5000610,

        Sorry that you're having problems with syncing your collections from desktop computer to your laptop.

        It seems you're using Lightroom Classic CC on both the computers, but we're not sure so please let us know the name and version number of the products you have installed on both computers.

        To verify that you have the most recent version of Lightroom:

        Choose Help > System Info.

        Are you getting any error message in Lightroom while syncing? Please check that sync is enabled on both the computers and you're logged in with correct Adobe ID as well.

        Image result for pause sync lightroom classic

        • Then in Lightroom> Preferences> Lightroom Sync (showing Lightroom mobile in below screenshot)>>Sync activity menu: Image result for sync status lightroom classic preferences

        • Provide us a screenshot of what the above menu looks like at your end and we'll follow up with next troubleshooting steps.

        Regards,

        Akash

        juliem5000610
        juliem5000610Author
        Known Participant
        October 11, 2018

        These are screen shots from my desktop computer.

        I'll provide screen shots from my laptop in a minute.

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