Syncing videos

Forum|Forum|6 hours ago
October 5, 2026
8 replies
17 views

I am unable to sync any videos from downloads to the computer to access them in Lightroom. This began after I tried to sync videos from my phone to the cloud so I could access them in LR. This all seems to unnecessarily complicated. Can you help please?
I’m using Windows 11 with LR v13-3

M

marcihessAuthor

Inspiring

My apologies. I’m not used to anything by LrC.

I go to the library, click on “synchronize folder” and get this:

dj_paige

Legend

There are situations where having dots in the file name confuses Lightroom Classic (except the dot just before MP4). I suspect that having commas in the file name is also a problem. Please replace these with underscores using your operating system, and try the synchronize folder again.

For example, your first file should be renamed to

North_Remnant_2Track_Sunset_7_30_26.MP4

M

marcihessAuthor

Inspiring

PS -- I think the use of “syncing” has 2 meanings.

M

marcihessAuthor

Inspiring

It sure has been working on it. But I was thinking that is a separate issue. But because this other has happened at the same time, I wondered if it was related.

Here’s the whole story. I wanted to move my videos from my phone to LR. I was told I had to use an app on the phone, send them to the Cloud, then I could grab them for LR on my PC. It has never worked right.

Now, when I want to download drone videos from a USB to my PC, LR won’t let me. I’d like to reverse everything I did to get the videos off the phone but I can’t seem to make that happen either.

So, there’s 2 things happening. I need to stop this Cloud sync and I want to upload videos from a USB to my PC and store them on LR using the “synchronize” option that allows me to update LR from the C:/ drive.

Marci

dj_paige

Legend

It sure has been working on it. But I was thinking that is a separate issue. But because this other has happened at the same time, I wondered if it was related.

Here’s the whole story. I wanted to move my videos from my phone to LR. I was told I had to use an app on the phone, send them to the Cloud, then I could grab them for LR on my PC. It has never worked right.

Now, when I want to download drone videos from a USB to my PC, LR won’t let me. I’d like to reverse everything I did to get the videos off the phone but I can’t seem to make that happen either.

So, there’s 2 things happening. I need to stop this Cloud sync and I want to upload videos from a USB to my PC and store them on LR using the “synchronize” option that allows me to update LR from the C:/ drive.

Marci

Are you talking about LrC? You don’t use the term LrC, you repeatedly use the term Lr, which is confusing, which is it?

You can transfer the videos using any one of many apps on your phone, or simply use your operating system to copy the video from USB to your PC.

Saying “Lr (LrC?) won’t let me” is confusing too, what are the exact steps you are using, and what is the exact word-for-word error message?

dj_paige

Legend

Lightroom (Lr icon) or Lightroom Classic (LrC icon)?