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R
ronjon2
Participant
February 23, 2017
Question

Talked three days in a row with support. Delete and reinstall Lightroom CC and it Downloads my entire harddrive over 4000 files that aren't mine. Last Tech Manually deleted 3500 images and said now you see how you can do the rest. All Images are gray

  • February 23, 2017
  • 2 replies
  • 177 views

All Images are greyed out (2000) of them. Hitting the delete key doesn't do anything. Lightroom has turned each download into 4 images and I can't dele the 2000 extra ones.

    This topic has been closed for replies.

    2 replies

    Geoff the kiwi
    Community Expert
    Geoff the kiwiCommunity Expert
    Community Expert
    February 23, 2017

    Lets start at the beginning... is this your first time with Lightroom and you are trying to import into a Catalog images from your Hard Drive but getting more than you want??

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    February 23, 2017

    Hi ronjon,

    If you are looking to remove the missing images in Lightroom, then you can go to Photo menu > Click on "Remove Photo from Catalog", you can use the shortcut as well which is Alt+Backspace

    Let us know if that helps.

    Regards,

    Mohit

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