Tethering still broken for two connected Canon RP cameras on Sequoia

Forum|Forum|1 year ago
January 15, 2025
2 replies
280 views

We have two Canon RP cameras connected to a M1 imac. Tethering was working as it should, we could choose the camera we wanted in the Tethered Capture Window dropdown. When I updated to Sequoia, this broke the tethered capture and only one camera can be connected at time. The other stations we have (two cameras to one computer) are still working as expected, on Sonoma.
I know tethered capture has been an issue since Sequoia came out, but what is the status?
I have tried: Uninstalling LR, Deleting the preferences file, making sure both cameras are up-to-date on firmware. Installing OS and Adobe updates. Turn computer off and on. Making sure both cameras are recognized via Apple System Information> Hardware> USB. I removed and gave permission again for LR to have removable drive Security and Privacy permissions. Nothing. I'm currently on chat with Adobe and have progressed no further in 20 mins then exchanging LR version. Anyone else have a fix? TIA

macOS

M

mrshoffuAuthor

Inspiring

Hello, an update to this- i updated Sequoia to 15.3 and there was no change. I did plug in a different camera model, so i had two cameras, 1 canon RP and one 6D, and that DID work. that tells me that there's some issue with the unique identifier with the cameras of the same model. Can adobe look into this? TIA

M

mrshoffuAuthor

Inspiring

Hello,

I have two canon RP cameras that on Sonoma were able to be switched inside of the Tethered Capture window. Since upgrading to Sequoia (now 15.3), this is still broken. It will only recognize one camera at a time and i have to turn off and sometimes restart LR for the other camera to be recognized (only one name is visible from the dropdown in Tethered capture). Using two DIFFERENT camera models DOES work as expected.
Lightroom version was downgraded to 14 as part of the troubleshooting steps i took, as well as permissions (full disk access, also tried "removable volumes",)

To be more clear, today i plugged in an different camera model, so I had one RP camera and one 6D. Lightroom CC WAS able to see and switch between both cameras. This tells me that some identifier piece is missing for cameras that have the same model name.
This issue happens in both LR Classic and Capture One, so it seems like a Sequoia issue, but Apple does not have a solution and pushed me to contact the 3rd party software cos.
Any help would be incredible, this is a huge issue in workflow for my company

nikunj.m

Community Manager

Hi, thanks for reaching out and we're sorry about the trouble!

Would you mind telling us the exact version of Lightroom Classic you're using along with the exact macOS version you're on?

You can try the steps suggested in this conversation: https://adobe.ly/40AU7ii

Let us know if that makes a difference!
Thanks,
Nikunj

M

mrshoffuAuthor

Inspiring

Hello- I just tried rolling back to 14.0 LR and there was no difference (restarted the computer as well). I'm running macOS sequoia 15.2. Privacy and security has LR with removable volume permission on, firmware is up to date on the cameras (canon RPs) 1.6.0. I'm on a M1 iMac, 2021. Two camera tethering was working fine before sequoia. I've tried all the steps I can find, in both that thread and others

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