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brianw79828710
brianw79828710
Inspiring
December 3, 2021
Question

Thdse auto update to v11.0.1 has destroyed all my preferences, plugins and history of catalogs used

  • December 3, 2021
  • 2 replies
  • 371 views

What the hell just happend? Auto update got me ver 11.0.1 and suddenly I have lost everything.

 

How do I get it all back without redoing all the work I did in preferences and setting up plugins please?

This topic has been closed for replies.

2 replies

TheDigitalDog
TheDigitalDog
Inspiring
December 3, 2021

What do you mean specifically (lost everything)? Preferences store, well just preferences you'd see in the preference dialog and as indicated, an update doesn't do anything to them. Now if you asked to un install via the CC application, and you did tell that process to delete prefs' indeed, they would be gone. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
brianw79828710
brianw79828710Author
Inspiring
December 4, 2021

It acted like a brand new install. Insisted on creating new catalog and when it did, all my preferences were reset. I have 6 catalogues and open each one to put them into the 'recently opened' history for convenience as they are scattered over 4 drives.

So why, 16 days after the update did LR upgrade (it even insisted on a tour!).

I found my existing catalogs now but have had to go through Preferrences all over again and also reset the panels open on the right hand side.

Not amused.

dj_paige
dj_paige
Legend
December 4, 2021

So why, 16 days after the update did LR upgrade (it even insisted on a tour!).

 

The only plausible explanation in my mind: Hardware malfunction, your files were corrupted.

 

Why did you have to go through preferences again and reset them? You should have backups of your preference file(s) that you can use.

    brianw79828710
    brianw79828710Author
    Inspiring
    December 3, 2021

    Oh and this sudden loss happed today Dec 3rd and not when Creative Cloud says it updated to 11.0.1 16 days ago!!!!

    dj_paige
    dj_paige
    Legend
    December 3, 2021
    quote

    Oh and this sudden loss happed today Dec 3rd and not when Creative Cloud says it updated to 11.0.1 16 days ago!!!!


    By @brianw79828710

     

    I doubt the update to 11.0.1 did this. More than likely, the preference file was corrupted and you need to restore it from your backups.

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