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chuxterchuxter
Known Participant
May 5, 2011
Answered

"The application was unable to start correctly (0xC000007B)"

  • May 5, 2011
  • 2 replies
  • 25591 views

Bear w/ me...the beginning is a bit long...

My old computer died a slow, painful death. I finally could not stand the constant crashes and recoveries, so I sprung for a new, triple-nasty, double-hang-down Win 7 box. I had a legal copy of LR 3.3 on the old computer along with LOTS of other stuff...I pulled the old C: drive out and installed it in the new box. All my LR catalogs and pix were in the F: drive on the old box, but I was unsuccessful at moving that drive over...it caused the new BIOS or OS to crash after POST (with some strange video ramifications), so I had a guy copy that stuff to a folder in the C: drive. I'll get a new drive and transfer it over later.

The new box is running Win 7 Home Premium 64-bit on a Core i7-2600K 3.4 GHz quad-core processor. I think that the 64-bit version of LR 3.4 is failing...but not sure?

During the time I'm futzing with the computers, Adobe releases 3.4.

My problem is how to get LR 3.4 installed on my new box?

I've got my Serial number (but never got far enough to use it). I've tried to download 3.4 twice, using Chrome and IE. It appears to work. I install it...appears to work. I try to launch it...get an error:

"The application was unable to start correctly (0xC000007B)"

I tried calling Adobe, but the call never went through. I've searched a dozen sites for some help but all I found was some cryptic stuff about:

"Go to the CS5 LICENCE RECOVERY folder then the DLL FILE folder and then copy the original 32/64/both dll files and paste and replace the ones in

the Adobe programe directory."

Is that English? 😉

Another site suggested substituting amtlib.dll for amtlib64.dll, then renaming it to be amtlib.dll. I looked for these files and only found a amtlib.dll associated with PSE9...none related to LR3.4! Looked on both the new and old boot drives. NADA!

I'd love some help...

TIA

Message title was edited by: Brett N

    This topic has been closed for replies.
    Correct answer Geoff the kiwi

    I have tried at length to download the latest ATI driver. I may have succeeded? Here is my confusion:

    When I put the AMD Graphics Card Driver CD in, the application that launches says that my driver is NOT up to date. Yet, when I go to the MS site and have them check my video driver, they say it's up to date. I tend to think that AMD should have the more timely answer?

    SO, I download the AMD/ATI Catalyst Control Center and check for updates, it shows Version 11.5, which doesn't correlate w/ the driver Version numbers. I download Catalyst and seem to install the driver, but nothing changes...by that I mean that MS still says I'm up-to-date and AMD says I'm NOT.

    For reference, my driver says it's Version 8.841...I THINK this driver is the latest?

    I have used the Direct-X Diagnostic Tool and it finds no problems w/ my drivers.

    Bottom Line: When I launch LR 3.4 64-bit, it fails just as when I started this thread... :-(


    Chuxter has fixed the issue by reinstalling his OS.

    2 replies

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    December 20, 2012

    Based on user suggestions and feedback we have updated our documentation on this issue with some new solutions.

    http://helpx.adobe.com/lightroom/kb/error-unable-start-correctly-0xc00 007b.html

    We are locking this thread. If you have more questions or still are seeing the error, please continue the discussion on this thread: http://forums.adobe.com/message/4836005

    Geoff the kiwi
    Community Expert
    Geoff the kiwiCommunity Expert
    Community Expert
    May 5, 2011

    Try this:

    http://www.wiki-errors.com/wiki-errors.php?wiki=0xc000007b

    and maybe this:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/the-application-was-unable-to-start-correctly/d9cf736a-da41-4463-9d72-653d22ba8afe

    C
    chuxterchuxterAuthor
    Known Participant
    May 5, 2011

    I tried the wiki-errors one before and it didn't work. Tried it again. Same result.

    The Microsoft page had a link to their Windows Installer Cleanup Utility...when I clicked on it, the page was not found.

    Geoff the kiwi
    Community Expert
    Geoff the kiwiCommunity Expert
    Community Expert
    May 5, 2011

    Sorry I can't help more (Mac user) but do suggest you ask at Lightroomforums.net where there are some gurus with PC in depth knowledge.

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