The Digital Negative (DNG file is incompatible with this version of Lightroom

Question

I just purchased a Nikon Z5 II, setup the cloud, which puts my RAW and JPEG files into Lightroom. When I go to a photo, all of them say The digital negative (DNG) file is incompatible with this version of Lightroom. I have version 5.5

What am I suppose to do?

dj_paige · Answer

I assume you are talking about the new cloud-centric Lightroom 5.5 (and not the 10+ year old Lightroom 5). If so, you are several versions behind the current version of Lightroom, which I think is version 9.2. Please update if possible. Other than that, you should not be posting in the Lightroom Classic forum as your question is not about Lightroom Classic. Please post in the Lightroom Ecosystem forum. In your post in the new forum (do not reply here) please explain where the DNGs come from in your workflow and what any of this has to do with your new Nikon Z5 II.

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