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October 6, 2017
Answered

The free trial [expired after 24 hours]

  • October 6, 2017
  • 1 reply
  • 353 views

Hi! I am new here and I signed up for the free trial frist but the Creative Could says that my free trial has expired and i just signed yesterdayPhotoshop Lightroom

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Correct answer John Waller

Unfortunately that is a known issue with Adobe trials on some computers. No-one knows why. Adobe has never explained it or issued a fix.

There is no way to re-set a trial other than re-format your computer's hard drive (obviously an unacceptable option) or use another computer.

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
October 7, 2017

Unfortunately that is a known issue with Adobe trials on some computers. No-one knows why. Adobe has never explained it or issued a fix.

There is no way to re-set a trial other than re-format your computer's hard drive (obviously an unacceptable option) or use another computer.