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MomaZunk
MomaZunk
Participating Frequently
April 15, 2017
Resuelto

This version of Lightroom may require the Photoshop Camera Raw plug-in verson 9.10 for full compatibility

  • April 15, 2017
  • 10 respuestas
  • 13522 visualizaciones

I am getting this error message every time I open Photoshop from Lightroom after the recent updates of Lightroom(2015.10), Photoshop(2017.1.0), and Camera Raw(9.10.1.739).

Adobe Creative Cloud recognizes Camera Raw as up to date, but lightroom apparently does not.

I used the .zip file download for Camera raw to install it again, but I continue to get this error.

I have rebooted a couple of times, and still no change.

Anyone else see this issue, and know how to resolve it? 

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de JP Hess

    MomaZunk  wrote

    When will this be fixed....

    It will be fixed when Adobe releases an update. In the meantime, you will have to deal with it just like the rest of us. Somebody made a mistake. The Camera Raw verification logic wasn't updated in the last release. It's unfortunate. But everything still works just fine.

    10 respuestas

    edmovi
    edmovi
    Participant
    May 13, 2017

    "Open Anyway" does start photoshop but then nothing happens... the file never opens in photoshop.  I have to select "Render using Lightroom" which defeats the purpose of working in raw

    R
    Rafał Komorowski Foto
    Participating Frequently
    July 2, 2022

    Back from the future… 😉 I’ve been hit by the similar problem. This time after updating Photoshop to version 23.4.1 and Camera Raw to version 14.1 (both 10 days ago), yesterday I’ve updated Lightroom Classic to version 11.4.1  and now I am getting this message:

     

     The Creative Cloud app doesn’t show any updates available. Pressing Check Updates button doesn’t reveal anything new. Fortunately Using Open Anyway button correctly launches Photoshop and opens the file, although I didn’t test any HDR, Panorama or other extra functions, just CR2 files from my Canon.

    dj_paige
    dj_paige
    Legend
    July 2, 2022
    quote

    This time after updating Photoshop to version 23.4.1 and Camera Raw to version 14.1


    By @Rafał Komorowski Foto

     

    The current version of ACR is 14.4.1, did you type that incorrectly, or are you really using the wrong version?

     

    If it was a typo and you have the correct version of ACR, then its probably this bug: https://community.adobe.com/t5/camera-raw-bugs/p-mac-camera-raw-mismatch-being-reported-from-lrc-11-4-1/idi-p/13037547

    M
    mirkitchphoto
    Participant
    May 8, 2017

    Thanks.  My Lightroom is doing the exact same thing.  I have also checked for updates and installed it manually.  Guess we will just have to wait until Adobe sends another update.

    herreraimage
    herreraimage
    Participant
    May 4, 2017

    There's a new Photoshop update on CC. Hopefully it will address this bug.

    Cheers,

    Mario

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    May 4, 2017

    Since it's not a PS issue, I doubt ..

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    S
    SimonJD
    Participant
    May 4, 2017

    I'm not sure that 'everything works just fine'. When the raw file opens in PS, it is not in the ACR interface but in the general editing window. If I open raw files from Bridge, then they open in the ACR window ... both LR and PS show ACR version as 9.10.

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    May 4, 2017

    SimonJD,

    When you open a raw file in PS,  there has to be a raw interpreter read the raw and convert it to a pixel image.-

    If you open it from Lightroom- Lightroom is the raw interpreter that converts the file to be edited in PS.

    If you open it from Bridge- then PS has to use its raw interpreter ie.ACR, to render the raw into the pixel image.

    If you open it from any File browser (Explorer/Finder)- then PS has to use its raw interpreter ie.ACR.

    The 'bug' mentioned only affects opening raw files from Lightroom (to my knowledge)

    And Yes- the 'Bug' referred to in  Camera Raw 9.10    will persist until Adobe send out an update.

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    S
    Spike666
    Inspiring
    April 29, 2017

    This one caught me too and I spent some time testing things as I assumed it was me. I understand that there is a simple fix but I'm really wondering what Adobe is doing with the money I send every month if they're not using some fraction of it for very basic functionality testing. This obviously isn't some edge case encountered by a few people, it's a fundamental flaw with a basic and common function. Seems like they could hire someone to run basic QA on software updates.

      mickspawn
      mickspawn
      Inspiring
      April 19, 2017

      Adobe are complete and utter morons who screw up every release.  And on top of it refuse to address the overall dog slowness of the program and the horrendous rendering engine on high res screens.

      B
      birdgeek
      Participant
      April 18, 2017

      Of course my Mac freezes when I try to use Nik plug-ins and I must force quit to get out of it. Thank you Adobe.

      JP Hess
      JP Hess
      Inspiring
      April 18, 2017

      That has to be an unrelated problem that is apparently unique to your computer. I use the Nik plug-ins on my Windows 10 computer with Lightroom CC 2015.10, and haven't had any difficulties using the plug-ins.

      B
      birdgeek
      Participant
      April 18, 2017

      Thanks for the response but the simultaneous appearance the the "This version of Lightroom may require..." message and the problems with Nik suggests to me that they are both connected to the update. I will call the helpline at some point and work on it. Prior to the update my Nik filters worked well. This issue may be specific to Mac.

      C
      canvey boy
      Participant
      April 15, 2017

      have same problem anoying updated now cant use

        john beardsworth
        Community Expert
        john beardsworthCommunity Expert
        Community Expert
        April 15, 2017

        Yes, you can use it. Just click "Open Anyway".

        dj_paige
        dj_paige
        Legend
        April 15, 2017

        You need to update Camera Raw to version 9.10 manually

        Camera Raw installer for Adobe Photoshop CC and CS6

        fdenton
        fdenton
        Participant
        April 15, 2017

        Installed via update, and reinstalled manually, with no different effect.  Both programs show proper versions.  Still get the same compatibility message, but all works fine if you ignore.

        F. McLion
        Community Expert
        F. McLionCommunity Expert
        Community Expert
        April 15, 2017

        Read here: Camera Raw 9.10

        ... just a few post down the list,  from this morning ...

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