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Participant
October 2, 2026
Question

Thumbnails don't appear

  • October 2, 2026
  • 3 replies
  • 20 views

When I open Lightroom, I only see gray boxes in the Library, and my thumbnails don't appear. I have the same problem when I try to import photos. I can see the photos in the Develop module, though. I've already adjusted the color profile, but it didn't help.

    3 replies

    johnrellis
    Legend
    October 2, 2026

    Two more diagnostic steps:

     

    1. Make a test catalog and import some of the same images into it. Does it happen with the new catalog?

     

    2. Please do the LR menu command Help > System Info, click the Copy button in the upper right corner, and paste into your reply here, so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

    Participant
    October 2, 2026

    I already adjusted the profile to sRGB and deleted the preview coaches. But it´s still not working

    johnrellis
    Legend
    October 2, 2026

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    I've already adjusted the color profile

     

    You don’t specify what you did. But try this diagnostic step with the display profile:

    http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

     

    If that doesn’t help, try deleting the catalog’s preview cache:

    https://helpx.adobe.com/lightroom-classic/desktop/kb/lightroom-gives-error-preview-cache.html