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A
annel11
Participating Frequently
May 12, 2017
Question

Trial Version of Lightroom

  • May 12, 2017
  • 1 reply
  • 1777 views

I'm trying out the trial version of Lightroom before I subscribe. I'm able to upload photos, but the edit feature is inactive. I'm using Chrome and I've made sure that WebGL is enabled and relaunched the browser, but nothing works. If I can't make the trial version work, I don't feel comfortable subscribing. Anybody else have this issue? I can't find anyplace on the website that offers help for this.

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    1 reply

    99jon
    99jon
    Legend
    May 12, 2017

    What do you mean by upload photos?

    Have you imported photos into LR desktop? If so can you use the Develop module?

    Or are you talking about editing in the browser using the LR Mobile Web interface?

    A
    annel11Author
    Participating Frequently
    May 12, 2017

    Thanks for responding, I guess I'm talking about editing in the browser using LR Mobile Web interface. It says Adobe Photoshop Lightroom on the web. I selected try on the web. After creating a login and pw, I was able to select Add Photos, and I selected a single folder from my hard drive. It appeared to upload them, and they are visible. I created a collection and dragged several pictures into it. Then I opened one photo. The edit button in the upper left is grayed out and says "only available in Chrome, Firefox, Edge and Safari and requires WebGL. I googled WebGL and followed instructions to make sure that it is enabled, restarted Chrome and checked again. Still is grayed out.

    Any thoughts?

    99jon
    99jon
    Legend
    May 13, 2017

    When you click edit photo (top left) the develop interface should open on the right with a set of sliders for making adjustments.

    Are the photos raw or jpeg? Can you try with other photos?

    Are you able to try with a different browser? Simply log-in here with your ID.

    https://lightroom.adobe.com/

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