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Bluesy1905
Known Participant
October 29, 2017
Question

Trouble re-installing lightroom cc classic after Mac crashed

  • October 29, 2017
  • 1 reply
  • 301 views

I had a MAC-crash in July 2017 that had nothing to do with my my by then running Lightroom 5. I did not need Lightroom until now. As I have a fully paid for Version 5 I do not want to pay for the cloud version. The next possible thing I could find is Lightroom cc classic, I believe. I succeeded to install the program and it works, but only in a test version. How can I convert it to a licensed version?

thanks for any answer

Bluesy

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    1 reply

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    October 30, 2017

    You license is for LR5 only - which is very old.

    You can continue to use LR5 - download it from here: Download Photoshop Lightroom

    Lightroom Classic CC (7) is available only as a subscription. If you want to continue using it you'll need to get a subscription.

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    Bluesy1905Author
    Known Participant
    October 30, 2017

    Thanks for answering. I was able to reinstall Lightroom 5. But I can not license it. I had an ID for upgrading from Lightroom 4 to 5. I can see it on my account. But the newly installed Lightroom 5 does not accept it. Why is this?

    Can I upgrade from Lightroom 5 to the recent cc-Versions?

    Thanks again for helping.

    Bluesy

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    October 30, 2017

    If your license code for LR5 is an upgrade code than it needs to see an older code as well to get accepted.

    The latest version - LR Classic CC (7) - released just 2 weeks ago is only available on subscription and therefore there actually is no upgrade available.

    LR6, which is the latest available with a standalone license (and available as upgrade for you) will only be supported until the end of this year, which is why I do not suggest to buy this upgrade.

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