Trouble synching LrC

Question

When I attempt to synch new photos from my collection I get "synch error:. I have the collections set up to synch. I have paused synching in LrC, restarted my Win11 PC, restarted LrC but I still receive the same error. What other troubleshooting steps should I try?

alextaylor2000 · Answer

I’d first check whether the sync error is limited to that collection or affects all synced collections. You could also try signing out and back into Creative Cloud, checking available cloud storage, and testing with a small collection to narrow down the cause.

I had a similar sync-related error once, and in my case I also couldn't access some website data that was stored on that PC, so checking the PC's storage and file access would be worthwhile too.

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