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Participating Frequently
February 18, 2026
Question

two errors messages preventing opening LR

  • February 18, 2026
  • 1 reply
  • 15 views

I am still trying to get LR Classic to work on new PC; every step is a new problem. I got my catalog onto C drive finally but now when opening get two error messages: “...issue with AI edits. Future edits may not be saved...” and more seriously, “lightroom encountered an error when reading from its previous cache and needs to quit.” I have tried everything online as to how to fix this and nothing changes. Any advanced ideas out there? Thanks.

    1 reply

    AxelMatt
    Community Expert
    Community Expert
    February 18, 2026

    The message: “...issue with AI edits. Future edits may not be saved...” is a known issue in LrC version 15.x. The old form contained a thread regarding this problem. But unfortunately this thread has been migrated to the new forum at the moment.  

    Here is a answer of ​@Rikk Flohr_Photography from this thread:

    Contacting support is your best course of action. The failure you are seeing is not new to version 15.1, but it formerly had no dialog to display when it occurred. The Error Message was added in LrC version 15.1 to guide you toward a workable solution. If you encounter this new dialog, you should:

     

    1.  Review this document:  https://helpx.adobe.com/lightroom-classic/kb/ai-edits-storage-error.html to make sure you are not affected by the items listed there. 
      2.  Contact Adobe Support as they have an lrcat-data recovery tool that can fix your corrupt file.

      You would do this if you don't want to take the extreme option of removing your lrcat-data file and rebuilding it from scratch, as has been mentioned in this thread. This method works, but it can result in unexpected results when AI data has been recalculated.  

    Please note that the understood causes of corruption in this file are external. It is essential to review this KB document to ensure you don't have future corruption. 

    Thank you for your patience. 

    Contact Adobe Customer Care at  https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

    Rikk Flohr: Adobe Photography Org

     

    According the second message it seems that there’s an issue with the preview cache. Delete the cache and check.

    Lightroom error on preview cache or displays gray thumbnails

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    lojaroAuthor
    Participating Frequently
    February 18, 2026

    I had already found both suggested fixes they did not work. but thanks. I guess I will have to contact Adobe...Again!