UI is covered by a gray

Forum|Forum|1 year ago
February 11, 2025
1 reply
860 views

Every time I open LRC, and after one click on a photo I get a greyed out screen. I then need to to do an Ctrl+Alt+Delete to close the program. When I attempt to reopen the software, the same thing happens. I can no longer use LRC.

I am running Windows 11, on a Dell Desktop with 32GB of RAM

This problem has persisted for months. I am now looking to replace this with other software.

Windows

R

ras527Author

Known Participant

Every time I open LRC, and after one click on a photo I get a greyed out screen. I then need to to do an Ctrl+Alt+Delete to close the program. When I attempt to reopen the software, the same thing happens. I can no longer use LRC.

I am running Windows 11, on a Dell Desktop with 32GB of RAM

This problem has persisted for months. I am now looking to replace this with other software.

CMass

Community Manager

Hi @ras527,

Thank you for sharing the details of you computer and a screenshot of the issue you're describing. It looks like your catalog is pretty massive with a total more than 770k images in your catalog. Are these files on your computer, external hard drive, or NAS.

May I also ask you to share your system info? You can find this by going to Help > System Info copying and pasting into a text file and attaching it here.

^CM

R

ras527Author

Known Participant

Thanks for the reply. Attached is a screen shot of the system info. To answer your question: These files are on external hard drives.

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