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Participating Frequently
Feb 8, 2025 8:39 AM UTC
Answered

Un-installed because thumbnails dont show and now can't re-install (MacOS)

I un-installed LRC but now I can not get it to install. The web interface just shows "waiting"

What can I do ?

 

dj_paige
dj_paigeCorrect answer
Legend
Feb 10, 2025 8:19 PM UTC

Usually thumbnails don't appear because of a corrupt monitor profile

https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

 

Re-installing has no effect on this.

 

5 replies

Sameer K
Community Manager
Community Manager
Feb 10, 2025 5:56 PM UTC

Hey, @Hiortintexas. Welcome to the Lightroom Community. I'll help you with this. 

Instead of using the browser, or web page, try installing the Creative Cloud desktop app directly: https://adobe.ly/3Z4RhBs

 

Follow the steps here if you need help with setting up the Creative Cloud desktop app: https://adobe.ly/4fKfwdA

 

Let me know how it goes. Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

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Participating Frequently
Feb 10, 2025 6:20 PM UTC

Yes that works, but the thumbnails still does not show.

even when importing from a camera card the thumbnails are not visible.

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dj_paige
dj_paigeCorrect answer
Legend
Feb 10, 2025 8:19 PM UTC

Usually thumbnails don't appear because of a corrupt monitor profile

https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

 

Re-installing has no effect on this.

 

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