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myforumnameisnotverygood
Participating Frequently
December 24, 2018
Question

Unable to add GPS data to photos

  • December 24, 2018
  • 9 replies
  • 5360 views

Hi there,

I'm unable to drag and drop photos onto the map to add GPS data to them, nor can I right click on the map itself. I'm running Lightroom Classic CC version 8.1 on a Mac. It's really annoying!

Many thanks in advance

James

    This topic has been closed for replies.

    9 replies

    philp13638960
    philp13638960
    Participant
    November 15, 2020

    I have the same issue with LRC 9.4 and 10. But it works on LRC 9.2.

    FollowTheLumens
    FollowTheLumens
    Participant
    December 25, 2021

    I had the same issue where seleting the photos, and right clicking on the map to "add GPS coordinates to selected photos didn't do anything. What worked for me was simply selecting the photos and then dragging them onto the map at the location you want the coordinates for. This worked perfectly.

    BobRazowski
    BobRazowski
    Participating Frequently
    May 10, 2019

    Hi,

    I'm currently last available version of Lightroom classic CC and facing this issue.

    In fact, this gps issue was present for me since more than 1 year and with Lightroom version before Classic CC.

    I have the feeling this issue is not general, some people are not affected.

    It is really annoying and BTW I'm unable to reach Adobe Support to get assistance.

    Nothing special on my setup, I'm using Windows 10 and my catalog has 85K+ images in it.

    Any ideas ?

    johnrellis
    johnrellis
    Legend
    May 10, 2019
    I'm currently last available version of Lightroom classic CC

    The Creative Cloud updater often fools people into thinking they're on "the latest". Please copy/paste here the first ten lines of the menu command Help > System Info. With that, I can recommend next steps for troubleshooting.

    BobRazowski
    BobRazowski
    Participating Frequently
    May 13, 2019

    Hello,

    Lightroom Classic versiob 8.2.1 (1206193)

    Licence Creative Cloud

    Language : en

    Operating System : Windows 10 Business

    Version 10.0.17134

    GoldingD
    GoldingD
    Legend
    January 7, 2019

    And, while this author did not post this for your issue, try anyhow

    https://lightroomkillertips.com/if-youre-having-lightroom-cc-install-issues/

    GoldingD
    GoldingD
    Legend
    January 7, 2019

    While you are at it, from that computer, and yes I know your Adobe account is functional, as you are in this forum, bring up Adobe.com, sign in, and manage your account. Not to actually manage anything, just to see that you can connect to the servers.

    I suspect for the map feature to work, you need to go thru an Adobe server, that then connects to a Google server (well, LightRoom would), and that connectivity issues might be going on.

    M
    myforumnameisnotverygoodAuthor
    Participating Frequently
    January 7, 2019

    I’m able to sign in and manage my account just fine.

    Would that be the case since the feature worked on the previous version of Lightroom?

    GoldingD
    GoldingD
    Legend
    January 7, 2019

    And when you are on that computer working in Lightroom you are connected to the internet? And if you bring up the Adobe Creative Cloud Desktop application, it knows you are connected to the internet?

    Just getting rid of an assumption.

    M
    myforumnameisnotverygoodAuthor
    Participating Frequently
    January 7, 2019

    Yes, I’m connected to the web

    johnrellis
    johnrellis
    Legend
    January 5, 2019

    Please help Adobe diagnose this problem by following the directions here: Re: Unable to add GPS data to photos

    T
    timofej
    Known Participant
    January 6, 2019

    Thank you for your reply, johnrellis!

    As I wrote, the workaround "Add GPS Coordinates" doesn't help.

    An other workaround works though. If I create a Saved Location and drag it onto the photos. It works while many photos are taken in the same location. The solution is not feasible if the photos are taken in multiple locations, for example while travelling.

    Here are the first lines from the System info:

    Lightroom Classic version: 8.1 [ 1200465 ]

    License: Creative Cloud

    Language setting: en

    Operating system: Mac OS 10

    Version: 10.14.2 [18C54]

    Application architecture: x64

    Logical processor count: 4

    Processor speed: 2,5 GHz

    Built-in memory: 8 192,0 MB

    Real memory available to Lightroom: 8 192,0 MB

    Real memory used by Lightroom: 527,8 MB (6,4%)

    Virtual memory used by Lightroom: 1 999,3 MB

    Memory cache size: 4,0MB

    GoldingD
    GoldingD
    Legend
    December 27, 2018

    When you drag an image into a map, are you dragging it onto a tag, a bit of text on the map listing a location, or just in the vincinity.

    For example say you have an image taken in the Grand Canyon, niw in the map, somewhere the words Grand Canyon National Park will display, did you drag to that spot on the map, or just in the vincinity.

    Not at a pc to experiment, thus could all be bull.

    Followup. Got on MAC Book (High Sierra) and it works on my rig. Drages an image to near my home on map, and yep, GPS data.

    GoldingD
    GoldingD
    Legend
    December 25, 2018

    Have you considered resetting your preferences file?

    Resolving Buggy Behavior in Lightroom: How to Reset Preferences - YouTube

    Replacing the Lightroom Preference File – Lightroomers

    Preference file and other file locations | Lightroom Classic CC and Lightroom 6

    M
    myforumnameisnotverygoodAuthor
    Participating Frequently
    December 26, 2018

    After resetting the preferences, the problem persists unfortunately

    GoldingD
    GoldingD
    Legend
    December 26, 2018

    Let’s double check some version information, just in case.

    In Lightroom, click on help, click on System Information, click on copy. Paste results into your reply

    dj_paige
    dj_paige
    Legend
    December 24, 2018
    I'm unable to drag and drop photos onto the map to add GPS data to them, nor can I right click on the map itself.

    Why not? What happens if you try? Explain further.

      M
      myforumnameisnotverygoodAuthor
      Participating Frequently
      December 24, 2018

      I’m not quite sure why it happens, but when I drag the image from the bottom thumbnail strip to the location on the map it doesn’t add the GPS information like it previously did before updating. When I drag the image moves to the map, but nothing more.

      Hope this helps

      johnrellis
      johnrellis
      Legend
      December 24, 2018

      A number of people have reported problems with this. As a workaround, in the Map module, select one or more photos in the filmstrip, then right-click the location on the map and do Add GPS Coordinates To Selected Photos.

      Please add your constructive opinion, including whether or not the workaround works for you, to this bug report in the official Adobe feedback forum: Lightroom Classic 8: Drag and drop GPS tagging not working. Right click on map also not working | Photoshop Family Custo… Be sure to include whether the workaround works and the first ten lines from Help > System Info. Also, include the information requested by Adobe as described in this post: Lightroom Classic 8: Drag and drop GPS tagging not working. Right click on map also not working | Photoshop Family Custo…  Finally, click Me Too and Follow in the upper-right corner.

      Please continue any further discussion about this in the bug report rather than here, so that everyone concerned sees all the information.

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